The O'Reilly Auto Parts store on Hoffner Avenue in Belle Isle is noted for its exceptionally helpful and knowledgeable staff, who provide excellent and polite customer service. Customers report leaving with a smile due to the outstanding service, with many choosing this location over closer competitors. The staff are described as prompt, professional, and dedicated, often going above and beyond to assist. This includes helping find difficult-to-locate parts for older vehicles, personally retrieving parts to save customers time, and providing on-the-spot installations. The store offers comprehensive services like free battery testing, wiper blade and bulb installation, Check Engine light testing, and a free Loaner Tool program. It also carries a wide selection of parts, tools, and accessories, with the ability to order items from sister locations for customer convenience.
Logan is the BEST!! Who wants to start their Monday with a dead battery? Not me. Logan made it so easy and was so nice to put my battery in for me. Give him a raise. Thank you O’Reily!
July 2025
Love this location very friendly helpful people who work here
June 2025
The staff were prompt and helpful, and their coverage really helps since they were able to order the part I needed to their sister location on Goldenrod. I would definitely come back here again in the future.
