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March 2024 by Katie Freyder
BEST BANK EVER. Tina is the absolute best. I won't bank anywhere else due to this branch's amazing customer service. My family adores Tina. She is amazing at her job and such a joy to work with. I feel very safe having my money at Centennial, specifically at this branch due to Tina. She always calls me back almost immediately although i know she is extremely busy and is always in a great, positive mood and there to answer any questions i have. I have nothing but positive things to say and my only regret is not switching to Centinnial Bank in Big Pine sooner. Thanks Tina and team - you all are truly the best! I appreciate you all so much and feel so safe having you all as my bank!
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November 2023 by Kathie Rockett
Best bank in the Keys by far!! Sheila & Tina are awesome! The only hometown bank still here for us locals! ❤️❤️❤️
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August 2023 by Shay Renee
I switched from Bank of America to Centennial because I was tired of BOA's poor customer service. Tina Geide and all of the staff at the Big Pine branch have been nothing short of amazing. They know me by name as soon as I walk in the door (and I don't go that often). They go out of their way to be helpful and always find or take the time to get the transactions done and are extremely informative about different account options and if there are fees involved, etc. This branch does an awesome job of making you feel as if you have your very own personal banker. I VERY highly recommend using Centennial on BPK.
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December 2022 by Punish theTruth
The bank manager wanted to charge us money to start a child’s savings account. The manager and her teller are not customer savvy. They had no customers in the drive thru or inside. Poor service but gave my child a good lesson on the reality of government backed banks which should never be rescued.
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July 2022 by Angela Sigler
Everytime I call I get hung up on or disconnected. It's driving me crazy. The ladies in big pine are very nice but the customer care phone service is terrible.
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May 2022 by Pamela Kailian
Always very helpful nice people ?
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November 2021 by John Petro
Can’t call the local branch directly.Update: Sheila from the branch called me directly to follow up. Told me the correct number to reach the local bank branch. I appreciate the service. Updated from 2 stars to 4 stars.
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November 2021 by bea dale
Extremely helpful, knowledgeable and friendly. I recommend the branch at Big Pine Key, Fl for any banking needs.
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July 2021 by Alex Blain
The website sucks can’t get ahold of anyone. All I needed was my routing and account number. Worst bank I have ever used in my life.
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February 2017 by Zane Sloan
After filing my 8300 Form, this bank was very polite in assisting me with my Headquarters, and with the collateral and gemstone deposits. Thank you, and do great.
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January 2017 by Carol Claus
Personal banking services
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May 2016 by Tracy key
Centennial has my business as long as I can Bank with these wonderful ladies.
