PetSmart is a leading pet supply and services retailer offering a wide range of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop in-store or online and enjoy convenient options like two-hour in-store pickup. Many store locations provide services such as dog grooming, pet boarding, pet training, and pet adoption, making it a one-stop shop for pet owners. Customers frequently praise the friendly and helpful staff, noting their willingness to assist with products and pet care advice. Staff like Andrew and Emily are especially appreciated for their passion, helpfulness, and excellent service, including quality grooming experiences that leave pets looking great and owners satisfied. Grooming services are often described as fast, courteous, and accommodating, with pets being comfortable during the process. While prices are sometimes higher than other stores, many customers find the staff's assistance and the quality of services worth the cost, especially with the store’s willingness to price match. Overall, PetSmart is recognized as a caring and reliable place to shop for pet supplies and services, with a welcoming environment for both pets and their owners.
Staff always available to help. Great prices. Grooming salon always takes care of my furbabies. Nice to have a vet clinic nearby as well.
May 2024
Live animal enclosure conditions in the store look good. The animals seem to be happy so that's A+.
May 2024
I always bring my two Shiba's here for their nail trims. While these dogs are notorious for being combative during nail jobs, the grooming staff has some kind of connection with them. My dogs don't fight and make a sound during the trimming. Grooming staff is always fast and courteous.
