PetSmart is a leading pet supply and services retailer offering a wide range of products for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop in-store or online and enjoy convenient options like two-hour in-store pickup. Many store locations provide services such as dog grooming, pet boarding, pet training, and pet adoption, making it a one-stop shop for pet owners. Customers frequently praise the friendly and helpful staff, noting their willingness to assist with products and pet care advice. Staff like Andrew and Emily are especially appreciated for their passion, helpfulness, and excellent service, including quality grooming experiences that leave pets looking great and owners satisfied. Grooming services are often described as fast, courteous, and accommodating, with pets being comfortable during the process. While prices are sometimes higher than other stores, many customers find the staff's assistance and the quality of services worth the cost, especially with the store’s willingness to price match. Overall, PetSmart is recognized as a caring and reliable place to shop for pet supplies and services, with a welcoming environment for both pets and their owners.
The staff here is amazing! Not only is the store very clean, it is organized, managed well and has a solid selection.
Jasmine the manager helped us get a couple of large purchases finalized and made the process super easy. Tank all set up right and fish are happy
August 2026
Dropping in to pick up my online order at the front counter, young lady was kind and thoughtful... left there smiling..
May 2026
I just got a turtle and had the opportunity to work with Joe. He educated me with a smile and I will be back to purchase all my supplies here. Thank you so much for having Joe on your team as he made my shopping experience one of the best ever.
