Sherwin-Williams Paint Store offers a mix of quality products and customer service that can vary. Many customers praise the store for its excellent service and professionalism. A new manager has been noted for providing quick assistance and recommending high-quality products, especially for exterior paint and kitchen cabinets. However, there have been instances of poor customer service, particularly when a customer experienced unacknowledged wait times and impatience from a staff member. Fortunately, management addressed the situation, leading to a positive resolution that reassured the customers. Overall, the store is recognized for its friendly and helpful staff, creating a welcoming atmosphere that feels like family. Many customers appreciate the convenience of opening accounts for savings and benefits. This Sherwin-Williams location is recommended for anyone seeking quality paint and a supportive shopping experience.
This is a great store to go to. The new manager Dylan serviced me quickly and recommended high quality products . I will definitely be back to pick up exterior paint.
March 2023
Excellent service. Very professional. Looking for a quality paint for my kitchen cabinets. Experience always matters. Matching the color was exactly as the original color I wanted. Wow...
August 2022
Excellent customer service , Dan is amazing!!! Thanks for everything!!