Verizon Authorized Retailer, Smartmart, is praised for its outstanding customer service, particularly by team members Keissy, Thomas, Greg, and Robert. Customers report having incredible experiences, highlighting Keissy's friendly and patient approach while assisting with phone setups and plan activations. Thomas is noted for going above and beyond to find solutions where competitors fell short. Reviewers appreciate the professionalism and thoroughness of the staff, who ensure customers feel valued and important. The atmosphere is welcoming, with thoughtful gestures like offering free water. Overall, Smartmart is highly recommended for its knowledgeable and dedicated team providing excellent service.
Keissy was terrific! We bought three phones for the three of us in our family and she set up each one with a great deal of patience and expertise. Thank you so much, Kristy!
March 2025
Keissy was great, she helped me with everything I needed. The absolute best!
March 2025
THOMAS was amazing! So helpful and so kind. You guys are lucky to have him!
