Verizon Authorized Retailer, Smartmart, is praised for its outstanding customer service, particularly by team members Keissy, Thomas, Greg, and Robert. Customers report having incredible experiences, highlighting Keissy's friendly and patient approach while assisting with phone setups and plan activations. Thomas is noted for going above and beyond to find solutions where competitors fell short. Reviewers appreciate the professionalism and thoroughness of the staff, who ensure customers feel valued and important. The atmosphere is welcoming, with thoughtful gestures like offering free water. Overall, Smartmart is highly recommended for its knowledgeable and dedicated team providing excellent service.
Keissy was fun to work with. She helped with my bill. Highly recommend. Coming to the Boca mall our side of Nordstrom’s and she would definitely be hired if unowned a company. Highly respectable and a total class act. Thank you for getting all of my issues taken care of in a short time.
March 2026
Keissy was very patient. I enjoyed coming over from T-mobile and switching my 8+ over to Verizon. What an amazing person to work with. Thank you!
March 2026
Josh did a wonder Job, tried to fix my phone, helped me with my plan to save some money each month, THANKS JOSH!
