Verizon Authorized Retailer, Smartmart, is praised for its outstanding customer service, particularly by team members Keissy, Thomas, Greg, and Robert. Customers report having incredible experiences, highlighting Keissy's friendly and patient approach while assisting with phone setups and plan activations. Thomas is noted for going above and beyond to find solutions where competitors fell short. Reviewers appreciate the professionalism and thoroughness of the staff, who ensure customers feel valued and important. The atmosphere is welcoming, with thoughtful gestures like offering free water. Overall, Smartmart is highly recommended for its knowledgeable and dedicated team providing excellent service.
Josh was able to help me with my problem in the shortest time. He has a great demeanor and is pleasant to work with.
August 2026
Josh George, What a pleasurable experience! Josh listened to my problem and not only did he fix it, he showed me how to correct it if it happens again, .
August 2026
Josh was wonderful only work with Josh he is awesome OK
