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9AM - 4:30PM
9071 Bonita Beach Rd SE, Bonita Springs
Post Offices
“I just mailed a package today and Clerk 6 (didn’t get her name) was super kind and helpful. I was in and out of the store very quickly and the process in shipping my package was super easy! Thank you so much!”
“Gina is amazing! EZ-PZ Postal & Print lives up to the name! Super easy, fast, and friendly service. The staff is knowledgeable and helped me with printing and shipping without any hassle. Everything was done quickly and professionally. Highly recommend this place if you want reliable service without the stress.”
“I really like this post office and I am sorry to see it close. The people who work their are very helpful explaining the how many stamps should go on how heavy the card is.Or help you fax something very important also.”
“Dani and Krissy were both so helpful!! What wonderful customer service! Krissy reminded me to take a picture of my package for my records and she suggested I write the order # on my package I was returning. Thank you for your thoughtfulness and kindness Krissy:-) and thank you Dani for your kindness and patience with me when I asked (I think multiple times lol) if you had used enough tape on my packages because I normally use so much. lol Thank you again!:-)”
8:30AM - 4:30PM
20791 Three Oaks Pkwy, Estero
Post Offices
“I used to visit this location often. I got tired of them raising their rates every 6 months. Been using UPS for a few years. But UPS prices are out of control. This location has very cheerful and helpful employees, dispite some grumpy customers. The biggest issue is the large volume of people using this location lately, even during off season. I am sure it because of all the people moving to Estero and they will figure it out. Even with 2 people working, the line is always out the door. They need a 3rd employee which would solve the problem.”
“Monique went out of her way to get me my package that had been lost for the last month. My address was not on her route at all but she took time to find the package in the warehouse and get it to me. Thankful for her!”
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“Some people truly define first-class customer service. As a business owner and executive who has traveled extensively, I’ve learned that great organizations are often defined by the people on the front line. Today, Sara and Gwen at the Bonita Springs Post Office were exceptional. I arrived with an urgent situation involving a rain-damaged passport and upcoming travel. Sara listened, immediately engaged Gwen, and together they treated my situation with genuine understanding, professionalism, and a willingness to help.
Customer-facing roles aren’t always easy, which makes people like Sara and Gwen stand out even more. I sincerely hope their supervisors and leadership recognize the positive impact they make every day. Thank you, Sara and Gwen. You are outstanding representatives of what customer service should be.”