Citi is a financial services company that provides a variety of products, including digital banking, mortgages, personal loans, and credit cards. Customers appreciate the excellent customer service at Citi, highlighting the kindness and professionalism of staff members like Diego Prieto, Liliana Ebersold, and Dani Rojo. Many reviews mention the helpful and straightforward service, as well as the absence of unexpected fees, making it a preferred choice for banking. Although the branch can be busy and sometimes lacks organization, overall experiences with tellers are positive. Citi is recognized for its commitment to customer satisfaction and quality service.
Mr Diego Preito repeatedly exhibits exceptional customer service. Thank you Diego!!
March 2025
This branch is by far my favorite. If you have an issue they will do everything they can to solve it. Lilliana and Diego have exceptional customer service. If you don't have an account with Citi then you are wasting your time and need to get one. This bank actually cares about the people
March 2025
Just arrived at Citi bank, and was lucky enough to have Diego Prieto assist me. He was so kind and patient! And helped me solved my problem. His customer service was excellent! What a credit he is to Citi bank. Citi bank is lucky to have him.
