Metro by T-Mobile at 1313 W Boynton Beach Blvd Ste R13B is known for its friendly staff and a variety of prepaid plans, including 5G phones from popular brands like Apple, Samsung, and OnePlus. Customers appreciate the helpfulness of employees, with several reviews highlighting the excellent service provided by staff members like Jason and Cary. They are praised for their willingness to assist, providing clear instructions, and maintaining a clean store environment. Some customers have expressed frustration with certain costs, particularly the reinstatement fees, and mentioned that online support can be challenging. While some customers visit primarily to pay bills and find other services expensive, the overall atmosphere remains positive due to the staff's approachability and readiness to help. Despite occasional wait times, many recommend the store for its exceptional customer service.
Best customer service ever. They were so cool in there helping me replace my broken phone.
October 2025
Oh mann Jason is the man he helped me update my all passwords mannn I'm so happy about that ❤️❤️❤️
October 2025
Great customer service. Jason assisted me opening up a 2nd line and also helped me save a little more a month by calling corporate and switching my plan immediately. 10/10
