Financial Access Federal Credit Union has been serving members for over 65 years, providing a wide range of financial services with a focus on personalized support and innovative solutions. With 120,000 members nationwide, the credit union offers access to 30,000 surcharge-free ATMs and 5,000 shared-branch locations. Members appreciate the friendly and knowledgeable staff, such as Ebony, who received high praise for her excellent service in opening new accounts and assisting with loan applications. The credit union is known for its strong customer service, with staff like Karen demonstrating professionalism, quick responses, and helpfulness, even to members out of state. The organization also supports community engagement, as seen in its partnership with Lincoln Village Apartments, where representatives like Michael educate residents about banking, credit, and other financial topics, making a positive impact on daily living. Members have experienced significant financial benefits, such as refinancing auto loans to lower interest rates and managing their accounts with ease. Overall, Financial Access Federal Credit Union is valued for its commitment to exceeding member expectations, offering exceptional programs for budgeting, credit management, and financial growth, all within a support network that truly cares about its members' success.
Jorge and Yaya was great! Team work makes the dream work
April 2024
Michael Fluker was extremely knowledgeable in his presentation of financial literacy... I left feeling more empowered and ready to handle my finances smartly. Thank you!
March 2024
As a corporate member, the value to our employees is immeasurable. The financial programs available to everyone personally for budgeting, credit management, etc. is exceptional. Also, the corporate support we receive from the credit union has been extremely beneficial as well.
