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March 2024 by just darius
Tried to sell an iphone id paid off. When i told the man i wanted 300 for a brand new iphone 14 pro 125gb he told me that that’s not even what they would sell it for ? so already knowing im about to be stroked real hard i decided to pawn it and come back and get it. This leads to what is the most confusing exchange i’ve ever had at a pawnshop. i paid the phone off completely and disconnected the carrier but they say that i have to get a receipt i paid the phone off . i try to politely explain that an iphone would not be carrier unlocked unless it’s paid off especially if it was bought from the carrier. and then the man looked at me annoyed and said either way he needs a receipt. which they don’t give. either way i’m just going to assume these people have never owned anything beyond a flip phone and still use microsoft XL. and not because i was black but i never go here anyway the only reason i went was because the manager a woman with black hair seems to be very good at her job i sold them a few things less valuable than a new iphone and got more money than they offered
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October 2023 by 937 Nugget
The representative Wayne is terrible, customer service is horrible. Didn’t tell me accurate information for my item & decided to put me on hold until they closed.
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December 2022 by norgenj
Horrible place for business. All the employees there are very unprofessional. Don’t bother going in trying to sell an hour before closing because they won’t even care to give you a good price on good quality things. I wouldn’t recommend business here for anybody try another pawn shop for sure.
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December 2022 by Susanna Osborn
Don’t go here if I can give 0 stars I will they are careless and refuse to pay for my laptop they broke I took my items home didn’t inspect them thought everything will be ok cause I went to many pawn shops before we’ll literally that same week I went back to pawn it needed money again remind never used it or took it out the bag they gave me for them to say there a crack in your screen when I literally just picked it up I’m furious they owe me a laptop never again will I go there
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May 2022 by John Cooper
Walked in and asked a question and was told “We’re closed”. No sorry or anything. Very rude and unprofessional. Will not be back.
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April 2022 by Moni Moore
The staff is very unprofessional and ghetto. They are rude to the customers and act as though they hate their jobs. This is the worst location in the Tampa area.
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January 2022 by Nick Melendez
I wish more pawn shops were as knowledgeable and great at business like this one . 10/10 rating from me. Great customer service and staff . I unfortunately didn’t get the womans name who helped me buy a new camera today but she was fantastic. Definitely will be taking any items i need don’t need anymore in the future to them and their store. ?
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October 2021 by Tony Noel
got my girl a ring and she loved it but a stone fell out of it.i took it back and they would fix or swap for differnt one wow even swap better then the first one ty
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September 2021 by Kay M.
This store is ridiculous their customer service is trash they don't communicate and the store manager Store#2894 unnis said I was privilege and still refuse to give me my information they are the worse n. need to get a new staff
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March 2021 by Secret Shopper
what a horrible experience i had coming into this pawn shop.i was in the store for about 20 without being greeted or offered help.i will not be returning to this pawn shop!
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June 2020 by Wilfredo Lopez
What a bad place to do business! Been there twice and always is a bad experience. One day went to buy a tool and they did not honor the price in the tag. Went today with a tool worth 150 bucks and I needed a loan and they try to low ball me for 15 bucks. Really bad business and I personally wont step in there no more.
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February 2020 by Marsha Mueller
Nice selection of goods and reasonably priced. Friendly staff!
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January 2020 by Shanekqua Corbin
I had a horrible experience time experience going to this location.. one person greeted (curly hair, mid age lady) me and the other three (blonde/brunette straight hair) made me feel Uncomfortable. I’m thinking everyone is going to smile and be happy but it felt so lifeless in the store.
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July 2019 by Melissa Scheufler
Purchased a couple of games for a great price. Very satisfied. :)
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July 2019 by Nate T.
Decent prices for video games. Store was well organized. The electronics, such as headphones, iPads and game systems were a bit expensive. Would only be back to buy cheap video games. Came back to edit this part: two of the three games I bought were too scratched up to work correctly. Dropping my three stars to two!
