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November 2023 by Peter Blake
My first experience with Christian Brothers in Valrico was excellent. They were personable, informative and surprisingly very competitive on pricing. They were not pushy at all and I felt comfortable with each person I spoke to. Even listening to their associates on the phone and in person, they made sure everyone knew what the best next steps were for what they needed.
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November 2023 by Chuck Jankowitz
Mike and the team worked hard to diagnose the problems I was having with my brakes and steering. They went way beyond what was expected until they found the problem. Their prices are very competitive, and they back up their work with a 3 year warranty. There's no reason to go elsewhere.
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November 2023 by Cinderella718 Brooklyn
Can’t complain they are straight up and forward and explain things that are easy to understand that’s why I continue going back I used to go to Courtesy Toyota Of Brandon for my oil changes up until they fail me they did empty out old oil but fail to put in new oil leaving me without a working car that’s when I went on social media to find another place and also look for reviews and found Christian Brothers but I chose the one in Valrico (Brandon) because the one on Riverview their reviews were not good with that being said although I only go for my oil change because I do have my personal mechanic I do recommend Christian Brothers of Valrico (Brandon) location…The guys are phenomenal!!!! ✨?⭐️✨? Oh the picture of showing a piece that wasn’t put back was from the other mechanic that failed to put back and there it was bought to my attention and I thanked him for it..but that’s my bestie getting checked out
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November 2023 by Ashley Reebals
I took my 1998 Toyota in for tires and they did an inspection for the entire car. I am always hesitant to take my car for any service because places have always tried to tell me I needed major things I know don't need repairs..being that I am a female and my car is 25 years old. Christian Brothers was the first place to be completely honest about minor maintenances due. I made an appointment to get those repairs done in a couple weeks and I will never go anywhere else. So thankful that I finally won't have to hesitate to take my car in for care. I am beyond pleased with my experience.
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October 2023 by Edwina Reddick
I had my car towed there but after they promptly got it fixed they sent a driver to pick me up to take me back to the shop to pay and pick up my car. She was very friendly, as we talked we shared family stories and pictures. It really is a "nice difference".Service: Battery
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September 2023 by Michael Ward
Top shelf service, clean facility, and excellent customer service! The tech/mechanic was very accommodating and explained things. Jasmine in the office was super nice! She brought me a cup of coffee (which I desperately needed after working a full day) and was great conversation.Services: Vehicle Inspection
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September 2023 by Rastin
Awesome experience, beyond my expectations.The staffs are so kind, friendly, professional and helpful.The process with automated app and sms is vey smooth.The waiting room is so peaceful and feels like home.God bless you all????Keep up with the great service(I like the attached image) ♥️
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September 2023 by Angela Ostermann
So easy to do business with, great customer service, fast, fair price, and communicate well. My first time there and frankly, I haven't gotten such high quality service like they provided in years (in any industry). Very happy, they earned my business going forward.Service: General repairs & maintenance
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September 2023 by Ella Banker
If I could give no starts I genuinely would. Christain brothers has had my car for 3 months!! I’ve held out on putting a review but it’s been too long to justify not posting a review. I brought my car in on June 9th for a new water pump, they gave me a big list of a bunch of stuff my car needed, not knowing better I signed off on almost everything minus an oil change. They’ve returned my car to me twice, both with the engine light on, if not right away within 4 hours of having my car back, and had me use my triple a to tow it back to them!! The first time I went to pick up my car I paid the total I owed them, at this point I’ve had to purchase a new car to get to and from work. I’m now in the worse financial situation I’ve ever been in my life. Over $5000 paid to Christain brothers for them to have my car for 3 months, 3 weeks of not being able to work due to lack of transportation, eventually I got a rental car which was over a $1000 because they kept pushing back the day my car would be ready so I had to extend the rental car about 4 times!! I’m having to pay double insurance for my car that’s at Christain brothers and my new car so I could get to work!! Plus all of the stress Christain brothers has put me through. It got to the point where even if I do ever get my car back from them I don’t trust that my car will drive the way it did before ever again. The first time I went to pick up my car they explained to me that a part backfired and damaged half of my engine, but now they deny that happening at all and claim it’s a fiat defect. They don’t call and update us about the car, we have to call them. They stopped responding to texts after about a month and stopped calling at about a month and half. We’ve called cooperate twice and they’ve done nothing. There’s been several management changes in just the 3 months my cars been in this shop and I think that says even more about this shop. -note that the original repairs were quoted to take 16 hours in labor lol-
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August 2023 by daniel benson
UNBELIEVABLE...I booked my oil change appointment through Facebook. The price seemed too good to be true. Boy, was I wrong. Dropped my car off the next morning. The gentleman behind the counter explained the process to me. They were kind enough to drive me home.A few hours later, I received a text to inform me of a couple of other services my vehicle needed. All I had to do is Approve or Decline the service. I liked the fact that I did not feel pressured to spend more money.I later received a message that my car was done. The driver picked me up and I paid much less than I was expecting.Thank you so much for the great experience.
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August 2023 by Tyron Elwin
One of the best places ive been! Very professional, kind people here! Sincere and detailed review on what my car needs to continue driving safety on the road! Very comfortable waiting room! Will continue to go there for any repairs or changes need on my carService: Oil change
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August 2023 by Tonia D.
I had a great experience at this automotive repair shop. I had an appt to get my oil changed. Of course, they offered an inspection (I think they called it a 12 point inspection), and emailed repair recommendations to me. I called my husband and went over the repair recommendations. We selected what we could afford, and then we let them know that we just couldn't afford any of the other repairs at this time. I think I was talking to Mike at the customer counter. He was not at all pushy and accepted my response to the recommendations. This place is VERY clean and they offer you a drink in the little fridge in the waiting area. I give this place 5 stars and 10 out of 10 in service and friendliness. I would absolutely do business with this place again and highly recommend it to everyone! I've attached a quick video of the amazingly clean bathroom! So impressive and nice!
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July 2023 by Tim Kataras
My first visit to Christian Brothers Automotive everything was the very best. A most impressive facility with a comfortable waiting room, complimentary beverages and friendly professional staff. The work was done quickly and they did a very extensive courtesy inspection and went over it with me explaining how all the major components of my car were performing. This is a very good place to bring your car or truck.Services: Vehicle Inspection
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June 2023 by Amanda Martini
Everyone is amazing here. Very friendly, clear, honest. Inspection is given with clear pictures and explanation. And while waiting on the complimentary shuttle service (just a couple minutes) in the lobby and listening to them interacting with other customers in person and on the phone, it is clear they truly care about their customers safety and providing great service at a good price.Service: Vehicle Inspection
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June 2023 by Christian Boyer
Went with them bc I needed same day repair; wouldn't have otherwise. They practice like a dealership to milk as much money from you as they can. Over $500 to replace a fan. Includes a BS $75 fee for "vibration testing, because the mechanic has to get paid". You can offer free whole car inspection, but i have to pay extra for you to realize that vibrating fan i told you about is the issue? They just want all the money they can get out of you. When leaving, service guy randomly tells me how there are over 400 locations, as if that should imply trust into them. Save your money, go elsewhere.
