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September 2023 by Liz B
I went to the dealership for an oil change and was told I also needed 4 new tires, and it would cost $800+. My car is two years old, with less than 30,000 miles on it. I decided to take it to Costco Tire Center instead of buying from the dealership. Costco told me I DIDN’T need new tires, my tires were fine (with the exception of a nail in one of the tires, which caused a slow leak). The cost to repair the tire was $11. Costco saved me a ton of money, and when I do finally need new tires, I’ll be going to Costco for them! I no longer trust the dealership either!
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August 2023 by Rhonda W.
Great as always. Current merchandise, fresh produce and meats, live their basket and fish both on the weekend's. Great prices on clothing. How could you not love Costco?
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May 2023 by Brianna S.
Incredibly rude associate. Should have more welcoming and accepting people working the front especially since this is the first person customers are greeted with. Won't be using this Costco anymore. Be more kind dude.
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April 2023 by Yukiko N
I made the last appointment of the day to have my tire repaired. When I picked up my car, I was told one of the lug studs was damaged and kept turning but it’s safe to drive. I just had my brake job done by the ASE certified mechanic who I have been going to for 15 years and they couldn’t have done this because So I have to conclude the technician at Costco Tire Center must have done this. The stud replacement/repair shouldn’t take much time at all but the chose to leave my tire with one stud broken/missing. Also one of the valve cap was replaced with one with ugly bright green from my original black cap. Wish they said something about it.
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March 2023 by Richard F.
I was visiting with a friend. This is a Hugh location and was extremely busy. We got in and made the purchases that were needed and were on our way in no time. Easy to see why so many people like to shop here.
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March 2023 by Chris H.
Super slow, waiting 25 minutes to get a core charge for a battery. I'm about to throw this battery in the ocean.
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March 2023 by K8 A.
This store is full of customers, I get that.The employees on the cash registers are wonderful, and helpful. Never had a bad cashier. The other employees run around at WARP speed, nearly ran into me on my visit last Monday. Why?! I know how to walk fast! Every ER Nurse can move like her pants are on fire. Especially when someone brings in Krispy Kreme donuts! Costco employees:Don't walk in front of others like your pants are on fire.I know damn well y'all don't have Krispy Kreme donuts at your Costco.
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February 2023 by Linda H.
THREE MOTORIZED CARTS FOR A STORE THIS SIZE????? Absolutely ridiculousThe entry guy said that's all they had. It's BS. We didn't spend a penny nor will we EVER!Buh bye
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January 2023 by Carlos H.
My biggest complaint about this location is that they never have rotisserie chicken in stock when I go. What was the point of being a member when they don't stock the main reason people subscribe to Costco? Then they closed it for months to renovate? Sorry membership should be free if you're not going to provide basic amentities to members. It's also a nightmare to check out of. They really need Sam's Club's scan and go feature. The staff were also absolutely militant about memberships when I was going shopping with my parents one day even though they are listed on my account. Annoying.
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December 2022 by Marisa Ferrantelli
Unexpectedly got a flat tire, but luckily Stephen Lopez and Donovan were kind enough to help us. They had great service and helped us in a short notice. I highly recommend seeking them for service.
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November 2022 by John Garrett
No low cost tire options in stock. Everything is higher end. Service is fairly slow. Almost always understaffed.
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October 2022 by David Jones
I passed on these guys even if I could save a little money. The guy on the phone couldn’t have been less interested in helping me and he was condescending. I’d rather pay a local company that actually wants the $1100+ I’m going to spend. But 2 stars bc they answered the phone. That got to count for something in post Covid times I guess.
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October 2022 by Bettina Rankin
Service was goodMy complaint is that I gave them my key fob with several items on it instead of just the key fob because it was hard to pry it of.So i gave them the whole thing. but it had sentimental value and also was worth quite a bitAfter my service they returned only my key fob to me.And when I asked where the rest was, they said they didn't remember .Just glad something told me to take my house key offSo watch what you hand over because you might not get it back.
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September 2022 by Edward Sosa
I set up an appointment and the guy asked me if I bought the tires at the store or online I tell him I bought them online. I arrived to my appointment and he tells me I had to buy them on the store websiteNever specify on the phone and just turn me away.
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September 2022 by Yi Li
I have came to this tire shop for balance and rotation since 2018. I never had any problem with this shop. My Tesla’s paint was damaged by one of the technician today. I was told by tire center that someone will contact me within 48 hours. Management starts the claim process as soon as car was scratched. I will update how it goes.