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February 2024 by Cher E
Excellent selection of shoes for the family. Even though I did not find a specific dress shoe for an event — I found a bag I liked. They carry accessories and evening bags to compliment your outfit.
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February 2024 by Shari Miskiewicz
New location is great
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February 2024 by Jenny Tyson
No bag given.Why?
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February 2024 by Nicole Ring
Staff made an error and would not accept responsibility. The manager Luika has yet to call me back. Worst customer service experience (McDonalds is more functional that this place lol)
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February 2024 by Jo Helm
I wish that DSW would carry size 12 womens shoes.
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February 2024 by Joe
Great shoes
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December 2023 by Kris McRay
Great selection, great service, and a dancing cashier. (I'm guessing that last part is not something you get on every visit but it made me smile)
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December 2023 by Steven F Mejia
very helpful survey development reps thank you for the great occasion to participate in your savings online survey
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December 2023 by Sharese Wiley
I was in and out in no time. I was greeted by a nice gentleman when I first came in.
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December 2023 by Tammy Grice
Not a great selection, and very little in my size. Do like the new location.
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December 2023 by J Thomas
This was my second time visiting the store, there was a small issue with my shoe and Jeremy assisted me by offering to order me a new shoe or he would clean them for me which was awesome!!! Also at check out Katrice and Mary was awesome with customer service and very helpful! I am very pleased with their outstanding customer service! Please give a special thanks to all 3 of them xoxo ???
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November 2023 by Duane Hilton
My wife and I went shopping there and a lady brought in a snake. My wife is terrified of snakes, so we had to leave right away. We just got there at the time I walked up to the front desk spoke with all the associates that were at the front counter. There were four of them up there and I asked them their policy on allowing snakes in the building, they told me that I had to call the mall and talk to Brandon town center and find out their rules on bringing snakes into the building. They had no idea if it was OK or not yet they let a lady bring her snake into the building, which scared my wife, so we had to leave right away , I think management should make sure that everybody is up-to-date on policies that are like this so people like my wife and I don’t have to run out of the building because of something like this.
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September 2023 by Tina Walton
I stopped by to get my son some shoes. It was my first time in this store. The young man, Kaden, was amazingly patient, professional, and kind in his interaction with me. Even convincing me to sign up for a reward program which I rarely do. As I was leaving I noticed that he was consistent in his excellent customer service with the next patron. Thank you Kaden. You represented your employer in a great light. Keep up that attitude son, and you will go far in life.
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August 2023 by Catherine Nuhfer
Really nice shoes for crazy good prices! + they actually stayed open after hours for me, usually any kind of store will kick you out just before closing time whether you have stuff or not.
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August 2023 by Catherine Your Girly
Really nice shoes for crazy good prices! + they actually stayed open after hours for me, usually any kind of store will kick you out just before closing time whether you have stuff or not.
