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April 2024 by Cassie Cole
The service was great! The girl that took our order was very nice and attentive. She was working with a foot or leg injury because I noticed she had a boot on. She still managed to do her job, and well. The setup is a bit of a mess, as this location is combined with Circle K. The order line is literally against any table or booth available to sit and eat or drink your order. That was a bit unpleasant, trying to eat while people are in line to order, and they are less than a foot from your table. We ordered 2 breakfast sourdough sandwiches. We always get those at every Dunk'ns we visit. Yesterday's, however, at this location, was not good at all! The bread was so stale, hard as a rock, and tasted old. We aren't those people to complain and ask for new food, so we ate what we could manage. I knew I should have tried those new flaky crusted things that are filled with sausage, egg, and cheese, lol. My macchiato was amazing! Never fails me! No matter what location, I can depend on that to be consistent! The girl who had the injury made it PERFECT!
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April 2024 by Captain Shielly
i visit normally between 6:30-8amthis location has the worst staff imaginable. horrible attitudes from the staff and no sense of urgency. unless you are friends with one of the workers you will wait. dont go here.
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March 2024 by Acid Baby
Rude people. Over filled my drink so when I grabbed it, it went all over my car. No napkins either. Not even a friendly hello.
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March 2024 by Leah Dergham
If people are that annoyed to take your order at the drive-through, they shouldn’t be working there. Terrible
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February 2024 by Alexandra Jackson
Ordered at the speaker com, went to the window had to tell them my order again. They gave me the wrong order, had to give my order again got the order wrong again. Ordered an egg and cheese wake up wrap, they put sausage on it and said “you don’t like sausage?” Horrible experience.
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February 2024 by Mimi Pimentel
Horrible service and lack of customer care. The person whoprepare my food (Anthony)just threw it inside the bag without even wrapping it. When I asked why it was in this manner, the employee at the register and Anthony didn't even acknowledge the fact and ignore my question.
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February 2024 by Marta Otero
Rude customer service! Workers smoking weed by the drive through area which has to smelled by customers while placing orders. Mentioned it to a worker and he just shrugs it off.
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December 2023 by Capryce D.
Thank you Miss Izzie for your outstanding customer service this morning. Always has a very great attitude and has a very helpful direction as a customer views, towards her coworkers. I always see her cross positioning during rushes making sure we all get served as fast as possible in the lobby. Steven is very friendly as well as the shorter blonde young lady who typically has a pony tail in. Great team and great attitudes in the morning compared to the past.
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December 2023 by Bradford Manton II
Went through drive thru, waited 5-7 mins before anyone acknowledged us, while placing the order. I was informed that the oven wasn't working (so we couldn't get a toasted bagel we wanted) ordered drinks (they were awful and not made as we had asked for) HANDS DOWN THE WORST DUNKIN DONUTS EXPERIENCE I HAVE EVER ENCOUNTERED!! THEY DID NOTHING RIGHT (CUSTOMER SERVICE, FOOD, DRINK, TIME MANAGEMENT) DO NOT GO HERE IF YOU CAN HELP IT!!
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December 2023 by Brenda Buxton
My order is usually right, unlike other reviewers, but I asked to get my table wiped down, as they weren't busy at all, they somehow still couldn't clean it up. This isn't the first time I've sat down to a nasty mess on the tables. It isn't that hard to give me the towel so I can do it myself, but that didn't happen either. The people that work at this location must not be having a good day any day of the week, and it shows. Unfortunately, I work close by or else I would never come back here!
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November 2023 by Brandon Boehme
This is a den of thieves. I ordered a sausage egg and cheese croissant and received a sandwich with no sausage. By the time I noticed I was home. When I called the only option that was given to me was to drive back to the store and have the sandwich replaced. That would cost me extra gas and time. Time is money. As far as I’m concerned your store stole from me.
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September 2023 by Tamas Csernogracz
The espresso coffee was cold!Never again Dunkin! ?
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September 2023 by Briza Byrd
If I could rank zero I would. Come into dunkin enthusiastic for my first day of work and manager Marquita screams at me. If that’s even her real name. I will never eat here again, just go to the McDonald’s next door. I will call corporate especially since all the reviews here from the last 5 months are one stars and seem to be about her. Confronted her and she didn’t care. Calling corporate. She sounds like a man and you can tell she will work there for the rest of her life being nothing more than a Dunkin worker with that attitude
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August 2023 by Diora Miamora
I’ve been ordering on the app from this location quite often and the fact that this Dunkin has barely 3 stars speaks a lot about my own experience. I always order a simple caramel iced coffee with sugar and cream. Now I’ve worked as a barista and I just can’t grasp that a simple coffee order could be done so incorrectly. According to other reviews the staff is apparently unfriendly. While I’ve never dealt with a rude employee here, their whole attitude changes when you wanna order, as if it’s a nuisance to do their job. I feel horrible to whoever has to manage this staff because they’re only creating a bad reputation. I now order from the US highway Dunkin, as they ALWAYS get me order correct and are rather pleasant. While I know nothing is going to be done about this location, all I have to say is Reviews speak volumes and I’m very happy to never get coffee from this location again. :)
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August 2023 by Zee Wood
Ordered a frozen coffee, it was given to me as iced. I asked for them to blend it since it was suppose to be frozen. I was given so much attitude by the employee. Then when it was handed back. I asked if it still came with whipped cream. Again I was given attitude, so I decided to just leave. Terrible customer service.