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June 2023 by Steven Lieupo
I’ve bought tons of jewelry here and the owner showed me the gold there is real.
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March 2023 by Sanjuana Carrillo
Any business that hides their return and exchange policy isn’t a reputable business nor a business I want anything to do with.The employees are rude, they try to charge you retail jeweler prices as if their jewelry is anywhere near the quality or craftsmanship, hah, laughable!The older woman that works there is always on FaceTime and will try to sell you a piece WHILE on FaceTime. The level of unprofessionalism is astounding with these people.They also trash talk other jewelry kiosks in the mall while trying to peddle their second hand pieces. Laughable and unbelievable! I will never return and I suggest you stay away from these scam artists!
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March 2023 by Jesse Carrillo
Sketchy doesn’t even begin to describe this place.The older woman that works here is a literal con artist, ridiculously upselling every piece. Most of what they sell here is scrap gold and when I went looking for a rope chain that would otherwise be around 300-400 at a chain jeweler, she really tried selling me a flimsy rope chain for almost a grand!? I also found out that one of my friends was also conned out of their money when they purchased a chain from this same location only to find it had been shotily repaired and wasn’t “new” as they claimed it was. Beware of their no return policy also! They don’t tell you upfront that you cannot get your money back once you purchase something. Save yourself time and money and just go to a reputable jeweler where at least you know the gold is legit, you can get your money back if it doesn’t work out for you, and the customer service isn’t terrible and they aren’t trying to scam you.STAY FAR AWAY FROM HERE.
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March 2023 by Chris Remus
Sketchy place with rude employees. Young dude with glasses tried to lie about the karat of a pice I wanted even though it was clearly stamped and the old lady that works there isn’t just rude, she tries to sell you outrageous prices for their junk jewelry. You can’t get your money back either thanks to the no return policy they DONT tell you about. Avoid this place.
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March 2023 by Joe Biscuit
Came in looking to get myself something nice. Left feeling disappointed and out almost a grand. Kim was a very unprofessional employee and didn’t tell the truth about product. Will not return.
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March 2023 by Sarah Frost
They claimed that their jewelry was real but the necklace I bought tarnished and turned my skin green. Can’t even get my money back! Scammers!
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March 2023 by Karim Jumma
Very reputable source to buy jewelry. I've spent lots of money with these guys without issue.
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March 2023 by Genesis Moreno
Great service! Good quality jewelry!
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March 2023 by Junior Higgins
Shady business. Owners are not upfront about their products or their policies. Buyer beware!
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March 2023 by Leonard Lopez
Wonderfull ppl and kim was good and professional n i love the service n really recommend
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December 2021 by Kim Trivedi
Empire Jewelers is d best store for jewelery... good quality of gold,diamond n sliver is here....customer service is excellent....??
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December 2019 by Raju Patel
Awesome service!!! Really nice and new collection of jewelry!!! Highly recommend!!!