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August 2025 by CrimsonDad 813
I go in with my elderly mother because she needed a document next day mailed and the guy was pretty short with her…. I’m in customer service and this is not the standard. Not everyone is built to be behind the counter.
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May 2025 by Jacqueline
Impressively fast service despite high traffic. I go to this FedEx before others because they are quick and helpful.
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April 2025 by J Thomas
Shelley helped me on 2 separate occasions because the machines wasn’t working properly. She was very patient and kind! Her customer service and kindness was outstanding! Thank you so for all your help xoxo ❤️
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April 2025 by SM Bradley
I was greeted very politely by the FedEx employee. I loved the fact that she listened to me 💯 Then proceeded after 1st asking my permission to hold my cell phone; to get the shipping label from my cellphone to their printer. This was my 2nd trip of the day to this location. It was a uccessful return
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April 2025 by Rachel Otto-Thorpe
I needed to ship something and Mike was very helpful and accommodating. I’ve always had a positive experience here.
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April 2025 by Andaiye Smith
Had to return an item. Staff handled customers and their items with great care. Tremendous customer service. Very personable.
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April 2025 by Jason Carty
This team is great! Jon helped me today with 3 separate shipments and was quick and super profitable! Thank you to the FedEx team!
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April 2025 by Riana Mecikukic Lyons
Five-Star Service at FedEx!
I had the most amazing experience at FedEx today—truly unexpected and so appreciated! Shelley, the lovely lady who assisted me, was incredibly kind, efficient, and helpful.
She went above and beyond to make sure my package was sent off smoothly and stress-free. Her professionalism and warm demeanor made all the difference.
Thank you, Shelley, for turning a simple errand into a genuinely positive experience! FedEx is lucky to have you.
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March 2025 by Darshae
I will start off by saying that the customer service at this location is excellent. My 2 star rating is due to the service I paid for not being fulfilled. On 3/18, I paid $144 for a .15 pound package (documents) to be shipped internationally. I was told that it would reach the destination by Thursday. It reached the Country to which it was being shipped on Thursday and still has not been delivered to the sender as of today 3/26. I called custo.er service yesterday and was told that they would open a support ticket to see where the package is because it needs to go to a third party to complete the service. I was also told that someone would follow-up with me today and that hasn't happened either. The app said it was with a third party vendor and then switched back to saying that it is at the FedEx facility. No one can give me a clear answer on what is happening and frankly don't seem to care. I decided to use FedEx on the recommendation of the receiver of the package even though I have had great experience with DHL. I would strongly caution against using FedEx for international services as it seems that their brand and service does not align globally. Waiting a week for a package that should have already been delivered and having it still not be delivered is unacceptable.
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February 2025 by Lanavish Aesthetics
Lauren was so helpful provided excellent customer service. Very knowledgeable and skillful with handling the public needs with empathetic statements and service delivery. Thank you again Lauren.
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February 2025 by Chad Sagnip
Customer service makes the difference! There’s other FedEx print centers but I always go to this one simply because they know their stuff! I was there recently and needed items for work to be done. Shelley helped me out and was patient with me. She took the time to understand what I needed and helped me out. She even helped me save a few bucks! The print items looked professional and I have Shelley to thank for it. She made the whole experience easy. That’s why I go to this specific FedEx print center!
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January 2025 by Nate
Great service from the two guys here today!
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January 2025 by Yi Li
The worst FedEx location ever. Pool management and rude staff, avoid this location all cost.
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December 2024 by paul blatt
Refused to ship my package and sent me to another location.
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December 2024 by M Blair
Placed an order for two canvases. One was a perfect fit, but the other fit was going to be a bit off for the photo size. Logan took the time to call, explain how the photo would look originally and also the other two options I had. I chose to go into the store so he could show me what each option would look like. He did a great job and really helped ensure I’d be happy with my final product. Then went to pick the canvases up and one had a tiny scratch on the canvas (which was extra noticeable as it was a greyscale photo and the scratch was white). Mike was so pleasant in verifying it wasn’t just something on the canvas, offering to reprint and redo the entire thing free of charge, and making sure it would still be done by the time I needed to have it by! He was also there when I went in for pickup and was just as cheery again and made sure I was happy with the way it came out. Thanks Logan and Mike, I’ll be back to see you guys for any canvas prints I need!
