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February 2024 by Rebecca W.
I canceled my membership twice online. I was am still being charged through a third party billing, ABC fitness. I was charged my monthly rate plus annual fee, now they are still trying to charge my bank account every month. what was suppose to be 10$ with no contract is 47$ a month. They say I did'nt cancel yes I did twice. Total rip offs! Don"t join this gym, don't give them access to your bank account its basically criminal. Needless to say my bank is fighting these charges.
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December 2023 by Jane D.
I am incredibly dissatisfied and disappointed with your attitude toward my husband as a customer with a membership at your facility. I moved out of the state in September of 2023. I canceled this membership at the beginning of October 2023. I was charged 65$ for a new year on 11/20 despite canceling ahead of time. I paid an entire year of membership for my husband even though he never once used the gym. My husband is 75 years old. As you well know, people who live on retirement are on a fixed income, however I paid the gym every month, on time even though I could not get my husband to attend. So your company was able to use the money paid by me and also accommodate other members at the same time. According to you Dawwn Knish, (owner of the company). You insist on charging me a 65$ fee for the 2024 year. Even though I canceled the membership well ahead of time. My husband never frequented the gym, and we live in an entirely different state. I am a Critical Care Nurse for over 20 years. My husband is a retired veteran of the Navy of over 30 years, and a retired Homicide Detective for Washington DC of over 20 years. Our three boys are respectively career Army, Airforce and Marine Veterans of two wars. Apparently serving your Country and your community means nothing to you. The 65$ that you have chosen to take from my bank account is more important to you than doing the right thing. Enjoy the freedoms that my husband's and my family's sacrifices have afforded you. I hope you never have need for my or any of my colleagues services, I hope you never have need for any of my husband's or his colleagues services. But if you ever do, I hope they treat you and yours better than you have chosen to treat my husband and I. This message will be forwarded to every media site, outlet, page, that I can possibly get it to. All hospitals. Police agencies and anywhere else I can think of. Just as the 65$ is important to you. The public knowing what kind of business owner you are is important to me.
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November 2023 by Victoria Barragan
I know the transition has been difficult lately... but this gym and the employees are trying their best to accommodate everyone. It was the staff and environment that made me join this gym, that has not changed! It is a great lifters gym, and it has a great vibe and energy all around. The machines work properly, and the attendees are friendly. I truly feel a part of this family and I hope to stay as long as I can!
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November 2023 by Ryan Blackmon
This is a family oriented gym with nice owners, people and vibe. I love the space and I enjoy coming here and working out. I love the recent changes because it allows me more interaction with like-minded fitness fanatics. There is plenty of equipment that allows me to complete my workouts without having to wait. If you are a gym rat this is the place for you.
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November 2023 by Angela Russ
Good way to start my day. I have been coming since August. The members and staff are very friendly and helpful. I come 3 to 4 days a week. Working out has really helped with my back pain.
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October 2023 by Kim Rose
I am updating my review due to the fact Ron was willing to work with me and bring the bike I wanted back over. Also Dawn has a great personality and is very nice. They allowed me to cancel my membership. At first I gave a one star because I never got the email of the closing of the other half and I pretty much only used the bigger half. I still can’t give 5 stars because the bigger part of this gym made the gym and what sold me. I know that they are trying to make the smaller portion of the gym work and updated the bathrooms but there are also no locker rooms anymore. Ron gave the option to change in the Red Light Therapy Room or bathrooms. The sauna doesn’t feel as relaxing anymore either because you can hear everything going on in the gym. I will miss this gym but it’s just the same anymore. Super congested. The location of this gym is the best part. Hope this helps.
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October 2023 by Jonathan Jackson
Best gym in Brandon Florida I promise. When they made the transition into one gym I was very skeptical to keep my membership but I must say Ron runs this gym so well I’m not leaving. Everyone is helpful the gym has a nice vibe and it’s perfect. Highly recommend this gym and the membership is cheap
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October 2023 by Barbara B
Update: 10/2/2023The owner of fit 4 10 finally reached me. He did pro rate my annual fee as requested. I tried to explain to him how I felt as a customer. He listened but expressed to me only his reasons for not being more communicative with signage. He told me that would have been awful for his business and people would have potentially left quickly. Well....I am happy we got our prorated annual fee returned but my oppion hasn't changed about how things have been handled.Previous review:My family and I have been members for several years pre covid. We just were in the gym last Sunday and everything looked the same. We went today and all of the sudden the gym is half the size, machines a basically very close and on top of each other, about 6 treadmills with not all of them in working condition, there used to be about 18. It was the most clostorphobic environment I have ever experienced in a gym. I couldn't focus to work out and my husband wasn't able to either. He is much more flexible and tolerant than I am. We asked at the desk why we weren't informed before our $189 annual fee was due so we could make a decision or cancel. I was told emails were sent. I can assure I did not get an email nor did anyone in my family. I checked with several friends that also belong to fit for 10, neither of them got emails either. My question back is why wasn't anything posted at the gym from management that changes were coming. If you aren't doing anything scetchy or wrong then management should have nothing to fear by communicating with it's members and future members by posting inside their business. Let's be honest fit for 10 management would rather gain fees and yearly maitiness dues and upset members rather than be an honest business. The management at the Brandon Lumsden location is being desictful by not openly posting in the gym that changes were coming and by not using every method they had avaliableto to them to communicate with their members. If they had really sent emails to every member and posted the changes at the location, I could have evaluated if I wanted to continue with fit for 10. Now I just feel ripped of and very sad and annoyed. I am sure I am not the only one. Management is clearly not transparent with their members and they are operating and engaging in deceitful business practices. When we enquired about getting our maitiness fee back which was recently paid and canceling my membership we were told no and that if we canceled we were required to pay 2 additional months for canceling before the year. They did offer if we stayed 2 months for free or 2 months of tanning or 2 months of therapy. Absolutely ridiculous offer...it is still benefiting fit for 10 management. We have decided that we don't want to do business with a company so dishonest so we canceled. We have lost our yearly dues $189 and an additional $ 48. This is not money I can easily loose but I no longer want to support this business. Fit for 10 pulled something similar during covid taking out dues and fees when the gym was closed and I should have realized at the time that they don't care about the customers that support them. I gave them the benefir of the doubt then because they really had no control over covid. This situation is completely different and management had all of the control to do the right thing. I do plan on contacting management to see if I can pursued them to return some if not all of my funds. I am not very confident that they will change their minds and do the right thing. It is just sad to me that companies like this don't care about people and won't do the right thing. We used to love to go there. Now we will find somewhere else. I just checked ypur website and you haven't even put accurate photos of the New gym up.I sent an email to corporate and have heard nothing yet. Pictures have yet to be updated. Still old gym layout. Do not post responses that you are going to contact me if you are not. I have heard nothing.
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October 2023 by Angelika Ramos
Before this gym was amazing as a different review mentioned. And as the other review mentioned, drastic changes were made. They closed down one side of the gym, and keeping the smaller side, i don’t know the logic on that. An email was sent out but it only mentioned that basically bigger and better things will be coming, don’t mind the construction. But they definitely did not do bigger and better things, matter fact it’s the complete opposite. It literally feel like an apartment complex gym. DO NOT recommend going.
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October 2023 by Jerre Norton Sr.
Been a loyal member for years. This has been a great place to train..even through the current upgrades this gym is still amazing, great staff and the owner are very friendly. Love this place
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September 2023 by First Place Cuisine
This gym is well maintained and has allot of equipment. Not at all crowded too. Good location and plenty of parking. Friendly staff and clientele. Good choice for those wanting to have allot of variety in their workout.
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July 2023 by Juan Alejandro Suarez
Great gym,great people, great staff,never overcrowded, lots of equipment, what are u waiting for that subscription, start your fitness journey today
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June 2023 by Sydney Gordon
Awesome staff, clean environment and the machines are incredible. Definitely will make this my main gym!
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June 2023 by Adam Freed
The staff are amazing people. Very friendly atmosphere. This place is extremely clean. The equipment is very nice. I recommend this place over all other places by far.
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June 2023 by Selwyn Baptiste
A lot of variety in weight lifting machines. Good space to work out and never packed to the point you can't train. Lots of cardio equipment and spin bikes. Tanning both and posing area.
