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January 2024 by CORRADO INFANTINO
Terrible car wash. I typically don’t come here, I go to the car wash down the street because they are ten times better and faster… I walked in here and asked for “the works” for $40. Totally not worth it, my car is still dirty. These guys couldn’t even wipe down next to my cup holders. I ended up spilling some soda in there a few days ago due to the lid falling off the top of the cup, so right by my cup holders is all sticky and mucky, they didn’t even touch it. My passenger seat had a stain on it too from that same soda that spilled and that stain still resides there. They do a terrible job of wiping anything down in the car, and don’t actually clean anything. Then I walked inside to get some cash from their atm so I could tip their guys and the atm only dispensed half my cash and then got an error message saying “error” so I spent an extra 20 dollars on my wash because nobody there knew how to be a manager and get me my cash. All I was told was that they spoke to the owner and I have to call the 800 number on the machine to get my money back. Understandable but it it would have made me feel a lot better if the employees could look me in the face at least acting like they know how to do their job. So I spent $60 on a car wash that I was very unsatisfied with when I normally go down the street and get my car beautifully washed inside and out for half the price and half the amount of time. Only reason I didn’t go today was because they were closed due to renovating and updating. I wouldn’t recommend this place to nobody. In reality I can wash my car at my own house but I came to pay for it to be professionally cleaned and there is absolutely nothing professional about the way things are down here. I won’t come wash my car here again,
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November 2023 by James Riley
I am finally finished with Jules car wash. I paid for a monthly service and they did not dry the car on my first was. The also locked the keys inside the car. As it was exiting the car wash, they could not enter the car. I had to call my wife to bring me the extra set of keys. The service has dropped considerably. I’m canceling me monthly service and will not return ever again! Very disappointingService: Full body wash
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November 2023 by CHATHEL ALVAREZ
This is our first time here and Zack the g.m was absolutely fabulous.. my husband has very high expectation when it comes to very high detailed vehicles..Zack and his team knocked out of the park! We will be back.-guy with red tahoe
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November 2023 by Mike W.
Got the wash and vacuum the inside package. Car was still dirty, including bugs on the hood, after exiting the wash. Three people working on the car inside and out spending more time talking to each other than working. Including the crew chief. Came back for a rewash the next day and the car was still dirty after the run through. This time one guy had me pull over to the right and did a worthless wipe off of a few places and then told me to pull up. I tried to see if he would give me a rag, so I could finish but he refused and told me to move ahead. "Ahead" was off the property into the business next door.
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November 2023 by Joseph V.
Used Jules for about 6 months. Complained several times regarding the fact that they parked my car in such a way that I had to step in a puddle of water to get in my car. Finally decided to give up
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November 2023 by Joey B.
DO NOT GET YOUR CAR "WASHED" AT JULES!!Can't recommend this "Car Wash" Jules is TERRIBLE!! THEY USED A PRODUCT THAT STAINED THE SIDES OF MY CAR!!!!!!!! STAINED!!!!!AFTER getting my car washed at Jules my car has stains all over the sides - caused by as the "owner" told me Tire Shine, dispensed as part of the wash I paid for!The wheels had what looked like a brown oil all over them and it was also all over the sides of car like a dull blotchy spotted film."Owner" suggested let's run car through the wash again but this time with no Tire Shine and they scrubbed the sides with a BRUSH - like a broom - something I would NEVER use to "wash" my car!Well, 3 more total times later stains were better but still very visible - ugh!Then "owner" tells me "cars stained - you gotta wax it - do you ever wax it - you gotta take it home wax it with the machine - you gotta buff out the stains ..." I say: "I gotta take it home and machine wax & buff out the stains you caused?"He says: "Well it's only happened to your car!"I respond: "I certainly didn't have stains on the car when I came here"He says: "Well, I don't know that!"Me: "I'm telling you I didn't have stains before I paid for you to "wash" my car - it's a brand new (S Class Mercedes) car with less than 5,000 miles!""You calling me a liar"He says: "What else you want me to do? I've washed you car 3 times and it's still stained!" (Crazy HE kept using the word STAINED!) At that point realizing with whom & what I was dealing with I just left - knowing I'm now going to have to pay to have my brand new car detailed - all I wanted to do was get my car washed! lol - crazy!!Also doesn't this specific Car Wash brand Jules have hand detailing?Wouldn't it have been good service / the right thing to do / even nice if he'd offered to have done what he told me repeatedly that I needed to do to get the stains out (again STAIN is his word!)? It's a service THEY PROVIDE - machine wax & buff!After the 3rd wash he obviously wanted me to just go away - he said "look the staining's not just on the sides but on the front and back - he exclaimed so proud of himself (as if he'd invented ice) for proving that the car must have come in prior to the wash with these stains.I didn't feel the need to explain to him that it's the 3rd time that after each wash they've dried it & tried to scrub off this oily film while using the same rag & going all along the sides, front & back and not the hood, trunk or roof as those were dried by the blowers and also weren't stained! So they were simply spreading this goop all over the car where they'd touched it with their rags - Oy vey!Obviously I won't be back & I highly recommend that if like your car after you pay to get it washed to be without stains you don't go to Jules "Car Wash" either - but who am I to tell you what to do?!This review is specific to the brand new FishHawk location - but seems all Jules are the same bad "Car Washes" with even worse service
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October 2023 by Debbie W.
I went to Jules car wash today because due to an injury I wanted a really good job and didn't know if I could do the job I wanted. I paid $40 and it was the worst car wash I've ever had the floor mats weren't cleaned things weren't wiped down. Back home for that amount. I got an incredible job. This sucks will never go back. I know a good hand wash place near me, but they were booked today. I'm never going to Jules again this is terrible. If I could give them a zero I would. I feel totally ripped off despite my medical limitations I could've done a better job.
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September 2023 by Barb Dean
Paid for The Works and also gave $10.00 tip. There was still dirt spots on the car, windows were dirty, left dirty and sticky on interior of the driver side window and child lock control ( which weren't like that before, and also looked like whole passenger side didn't get touched. Will never go there again, seriously disappointed and irritated with this experience.
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September 2023 by ANGELINA AMARO
I use to go to the car was on riverview for over 5 yrs just left on May and I would go to the Riverview car wash faithfully. Mike has always been a sweetheart and he made me feel so nice he remembered me. him and his crew always did a great job on my car so glad to see him and see all the smiling face.. so glad that Mike is here in Brandon .. wish u would open in manatee county .Services: Full body wash
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July 2023 by Gabriel DeLaPaz
Always comes out perfectly and never have an issue. I do pay for their monthly plan since I Lyft the car gets really dirty after a week. So I am there every weekend my customers and myself are always thoroughly impressed by how clean my car is. They always ask if it is new or where you got it detailed. I always tell them to go to Jules in Brandon. 5*
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July 2023 by Katie Farrar
I was welcomed last minute for a full detail for my car. I called the morning of. Zack was super kind! The crew here definitely delivered a spectacular interior detail.There was some polishing residue on the glass over the odometer area, but I was able to wipe that up no problem. Literally the only “issue”, obviously nothing serious.Will definitely come back for my next detail. :)Services: Full body wash
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July 2023 by Hector Torres
I've been a loyal customer since 2001. I went today for an exterior wash. The young man attending was courteous. Come to find out that after all these years, exterior washes are card only. The sign is not visible until I pulled up. The young man informed me that he will take cash but going forward, it will be card only. A gentleman in a blue shirt vacuuming another vehicle kept yelling out "No, no card only" several times. He was very rude and boisterous about it. The young man apologized and i informed him it wasn't his fault. It is because of the lead in the blue shirt and his lack of customer service that I will no longer be coming back. There are no shortage of car washes on Hwy 60.
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June 2023 by Jeff B
My wife got me a 50.00 gift card, I got their top of the line wash, left with water spots and dirt still on my truck. I showed the guy, but he didn't speak English, so oh well. My seat looks amazing too
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May 2023 by Harold F.
Today was my first experience at this establishment. Run away fast! I paid for the $45.00 premium ceramic service and tipped $10.00. Once I got my Tacoma home, I realized there were water spots all over my chrome side steps but even worse, my stainless steel rims were coated with "tire shine" and filthy. I spent a good 45 minutes trying to remove the gunk on my rims. And the brush splatter from the tire shine was on in the inside of my fender wells, filthy! As I was watching the "technician" appying the tire shine, I noticed he was using the same brush and the same product in the spray bottle he had used on the tires on the rims as well. I assumed this was part of the advertised "hand finished wheels" service and they knew what they were doing. If you want a quality cleaning of your vehicle, steer clear of this place.
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May 2023 by Robert F.
Robert FigueroaLocal Guide·173 reviews·923 photos23 hours agoNEWServices: Auto detailing, Auto interior vacuuming, Full body washBeware if your vehicle is 10 years old or older. Their disclaimer suggests no mater what damage they cause by equipment or by a detailer its your tough luck. After a detailer broke off a spindle controlling my trip computer an original factory part after I warned them to be careful wiping down the area the Detailer broke the spindle right off the display.I complaind and asked for the owner to call me and to fix what they broke.Never A return call after two trips and repeated attempts to seek a remedy! Now my $40 car wash will cost me at least 2 times more or higher to fix what they did.A true screw Job. Beware!
