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October 2023 by Rebecca Borders
Great customer service and people that work there! Very helpful! Highly recommend this credit union. ?
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September 2023 by Lacey Ervin
I have been affiliated with quite a few different banks in my time so far. From personal banking, auto loans, mortgages, personal loans , you name it but I have NEVER and I mean NEVER had such an amazing experience with any bank like I do with Florida Central. I'm kind of at a loss of words at just how simple, easy and personable everything is with them. Jodi is just an absolute blessing to this bank. She is ALWAYS there to answer any questions that I have and she even remembered my name after just one year of having my autos financed here which made me feel super special. I will NEVER and I mean never affiliate with another bank other than them again. I am beyond blessed to be apart of the Florida central family. PS I don't typically leave reviews but I just had to give props where it is due because this here is just a level of customer service that I have never experienced before and it's a wonderful feeling.
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September 2023 by April R
Mrs Grace was very professional, patient and helpful. She was able to fix the issues I were experiencing with the new updated banking system. She also updated my accounts with no hesitation. Mrs Grace and staff at the Brandon branch are AWESOME
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July 2023 by Laura Field
Brandon Florida Central Credit Union Jodi is the absolute best! She is so kind the best customer service ever! I have had my account since 1988 but Jodi has been more helpful to me than anyone or anywhere else. I will always be a FCCU member because of her and associates like her. Jodi and all of the Brandon Florida branch treat you like family. These day that is rare and I appreciate it more than you can imagine ! #FloridaCentralcreditunion
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July 2023 by B E.
I've been banking with this company for years, this specific location is my favorite. The lovely people that work here knew all of my family and I by our names and were always so nice to my grandma. I put my trust in this company long ago and they have not failed me yet!
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June 2023 by consuela Rice
I have been with Florida central for over 20 years and experienced other branches in the Tampa area. None compare to Liz, Kathy, Jodi and Grace at the Brandon location.
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May 2023 by Deneilia Young
At the Brandon office. Liz was greeted me with a smile. Was patient and understanding after I told her how frustrating it was to reset my online banking account. Liz patiently reset the account at the office with me and made sure I was able to get into my account. Thank you Liz?
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May 2023 by Maureen Jacob Waleski
I have never been disappointed with my service from this credit union. Tellers are friendly and knowledgeable. Feel very much at home!
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May 2023 by Jean Nicolas
I have been banking with FloridaCentral for over 15 years. Brandon branch is the best. Thank you to Ms. Liz who is always, professional, helpful, and kind.
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March 2023 by charles reich
In an age of impersonal transactions, Florida Central Credit Union sets the bar for personalized customer service. We have used this branch for decades and even though we have moved out of state we still maintain an account. We recently were helped to refinance a recently purchased car…long distance even…and we’re walked through the process with ease. Our daughter banks there as well and when Grace found out we were her parents, she knew her by name and extended condolences for her loss of her husband. Such personal service.
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March 2023 by Patrick Marshall
Jodi, Liz, Grace, and Kathy are always top notch when I go in. Friendly with smiles ? very helpful no matter what I need. Highly recommend thanks ladies.
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March 2023 by Michelle Ritchie
My husband and I, and recently my daughter, have been long time members at the Fl Central CU and we cannot say enough about the Brandon staff. Jodi, Liz and Kathy are AMAZING!!! Their professionalism and knowledge is exceptional, and their care for their members are authentic. Today, Liz and Jodi went above and beyond to approve a special request for us, and we are very grateful! They treat us like family, and we always feel valued and appreciated there.
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March 2023 by Seudatt Gajadhar
Hello the staff at this branch was fantastic when I visited the bank. They helped me a lot and worked hard. I would recommend my friends to this bank.
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January 2023 by Steven Carrion
We have been members for 25 years and have received fabulous service throughout the years. Everyone is kind, resourceful and are always helpful. Liz is especially informative and makes one feel welcome in Spanish. FCU is the best professional banking experience in the area.Steven and Dr. Carrion
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January 2023 by Brian Dence
Grace was so helpful when an issue arose with my in-laws account. Very grateful she was working today.
