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December 2023 by Thomas O'Connor
Shawntel was awesome. She took the time to ensure all my needs were met. She even engaged with me on more than just my financial needs. Looking forward to Growing with this organization.
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December 2023 by Betty Fontaine Alderson
David Levenson was professional, respectful, extremely knowledgeable and accomplished everything I need… thank you for your great employee’s
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November 2023 by nikki
Worst bank i have ever had or had to deal with. charging people up to 6 times with a $35 fee is ridiculous. if someone doesnt have $5 in their account WHAT MAKES YOU THINK THEY WILL HAVE $200. Came in 2 different times and talk to two different people and still yet didnt get my issue resolved. then when i said i was gonna go to a different bank, they didnt care at all. rude, unprofessional customer service/care. currently opening a new bank account at chase while writing this.
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November 2023 by Laurie Lee
Shawntel Johnson is the best! Great service and she noticed I didn’t have a beneficiary on my accounts so we got that handled also.
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November 2023 by Phil Fleetwood
Switching Banks. for the first time i didnt have 7$ in my account so they changed me 245$ in bank feesx literally 7 charges of 35$ because they tried 7 times to get the money out all within minutes, if i dont have 10 dollars in 1 of my banks what makes u think imma be able to pay 250$ very dissatisfied and do not recommend if you are not savvy with the grow financial app, they do they everything electronically and blame you for not knowing.
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October 2023 by Kelly Poirson
Took my son this morning to apply for a credit card. Shawntel was a wealth of knowledge. She was personable, caring and made the experience so enjoyable. Highly recommend making an appt with her for any banking concerns.
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September 2023 by junetta smith
Shawntel Johnson assisted me with kindness, professionalism and expediency. She was knowledgeable and proficient. She understood what I needed and was able to provide the right documentation. Thank you, Shawntel!!
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September 2023 by Briyanna Pierce
Awesome service great culture great company, great environment nice ambience. Tammy was amazing but she usually works at the downtown Tampa office. We were blessed to be in her presence on a Saturday, talk about commitment to excellence.
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September 2023 by mohamed hasan
Made me feel like i was a criminal when all i was trying to do was take out funds from my traditional IRA account. My hard earned money that was rolled over to this bank and cleared from EMPOWER one of the biggest 401k company’s out there . They refused to help me and extended the hold on my check which i had already signed documents & was just waiting for my funds to be given to me. How can you get everything processed and have me sign then tell me that there is an extended hold ? All i am saying is stay away from this bank. Never banked at a credit union before and lesson learned for sure.
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September 2023 by Jill James
Great customer service. I had fraud on my account and David helped me file a claim and order my new card.
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September 2023 by Melissa Grimes
Always amazing service here! I love the Bloomingdale location. Always fast and easy!
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August 2023 by MAZ
Nicciy went above and beyond to help me with my banking needs. I’ve never experienced such exceptional service. ??
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April 2023 by Jeff Powell
I cannot believe that the last 4 deposits I made were keyed incorrectly by the night deposit teller!!!!! This is an association and depositing in the correct account is important!!! I sent a message about the error and no one responded! Lousy service!
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April 2023 by Bill Johansson
Nicciy provided very professional and friendly service and was very helpful in meeting my needs for the visit. Excellent service.
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March 2023 by Fred Allen
Grow Financial Specialist, Nicciy Serrano provided outstanding service! I recommend Grow Financial Services for ANY new small business starting up! They provide the opportunity to prosper, and “GROW!” (Pun absolutely intended!)
