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November 2023 by K. Jones
We had a difficult vibration issue with an MDX. It took HiTech 3 visits to fully address the issue which was very expensive to fix. On the positive side, HiTech dealt with us in a very professional manner and made sure we were happy ultimately offering to not charge us for some of the labor/parts if the problem remained after the 3rd visit. On the negative side, this process took a long time which we incurred rental car costs. We would have liked to have seen HiTech do a better job of researching issues for a fully addressed solution the first time and take the time to fully test drive the solution rather than returning the car for the owner to discover. This was however a difficult problem with multiple parts needed to address. In the end, our car drives better than new now.
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November 2023 by Robert Hoban
I've been coming to High Tech pretty much since you opened for business in 2004, I think. For consumers its hard to find auto repair shops you can trust to do solid repair work for a fair price and not have to scrutinize attempts to up-sell. At one point in the past, I did the unthinkable. I purchased a car at the Tampa machinery auction for my son to drive to grad school in Pittsburgh. I brought it to you and asked that you look it over and tell me what needed to be done to make it road worthy and safe. That is not a smart thing to do for most repair shops as it is a prime opportunity to get milked. You guys came back with a reasonable quote, did the work at a decent price with no attempts to up-sell. The car made the round trip 2.5 times and then his sister drove it another 2 years before selling it again. Thanks guys! You'll continue to get my business.
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November 2023 by steve cox
Brought in the 20 year old Ford Expedition with check engine light on. Figured it was due to having 250K miles on it! LOL. They got me fixed up at a great price. These folks are great and don't oversell you! I highly recommend them!
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November 2023 by Gary Beane
They worked on my 1994 F-150. Replaced the engine & more to get it running again. They did Excellent work. Kevin & Pablo kept me informed on the progress and what was needed. They are my automotive shop from now on. Thanks HiTech.GB
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October 2023 by Janean Davis
Had a complete inspection done of my daughters car. Was provided an itemized quote that allowed me to select what I wanted to get done. System was easy to use and customer service was fantastic. I was able to pick up her car the next day and was completely satisfied with the work. I will definitely be a repeat customer!!Services: Tires
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October 2023 by Candace Glading
We’ve been bringing all of our cars here for about 10 years. They are honest and ethical. And Becky is the best!!! She’s great at being the interface between the technicians and the customers.
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October 2023 by Stephanie Clopeck
Very responsive. Proactive on updates. Very quick, no run around. Gave me an itemized, comprehensive list and explanation of repairs, for approval, informational, and billing. And treated me as an intelligent person not a mark. I will definitely continue to use this business for future car needs.
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September 2023 by blh3863
Had my car for 2 weeks for A/C repair quoted for $3,200. After 2 weeks I call and ask about the status of the car. They tell me another week. I went and got the car. They fixed nothing, charged me nothing. I went there only because of Google reviews. Never again. Everything I stated here is factual. No exaggerations, just facts.
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August 2023 by Robert Finn
Every other auto shop I've been to in the Brandon area starts asking subtle questions to gauge my mechanical knowledge, and estimate how much they can fluff up the invoice before I'm likely to notice the difference between the charges and actual services performed.Unlike those places, HiTech has integrity and takes their results personally; they've been completely transparent and fair every single time that I (or my family) have gone in for service, and have been happy to educate me and make referrals to other trustworthy businesses.Services: Tires
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August 2023 by Joe Kurtz
Nothing but good things to report on for HiTech. Most importantly to me is they are "HONEST". The work is quality and the people are great. On my latest experience the bill actually went down from what was quoted.Services: Transmission
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July 2023 by Resa T
I was recommended to HiTech by my sister who recently passed away. She received the recommendation from someone else who had work done at HiTech. 3 customers just by word of mouth This is an awesome and honest repair shop. When I am in town, and need anything done, I always visit here. The only thing that I have ever been unhappy about is the lady at the front desk. She is very rude. I wish she could get some customer service training or just move her to the back where she wouldn't have to interact with customers. She is the only reason why I didn’t give 5 stars. Other than that, this place is heaven sent.Services: Air & cabin filter replacement
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June 2023 by Carlos Carrion
As always, extremely satisfied with the service provided by HiTech Automotive. Respectful, friendly, accommodating, reliable, trustworthy, fast, and above all honest about what is needed and what is not. And of course, very high quality work. Thank you so much for everything!
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May 2023 by Natalie Jolly
I’ve had Hi-Tech do multiple repairs on our 2007 and 2011 vehicles. They are always honest, clear, and detailed in what the problem is and how long the repair will take. I will continue to use them to extend our vehicles’ longevity. Their prices are fair, they warranty their work 3 years, and offer a military discount! When I did have a part fail, they fixed it immediately with no further charge! Highly recommend!Services: Air & cabin filter replacement
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May 2023 by Alan schellig
My check engine light was on. This is the most honest Automotive organization I have ever dealt with. All the friends I frequently recommend to Hi Tech Auto agree. This time they quickly found the problem and fixed it. All for a little over $100. Easily, they could have taken advantage of me, but didn’t. You can trust them.
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May 2023 by Dustin Rogers
Dropped vehicle off first thing in the morning, no appointment needed, and had vehicle done by end of day. Service writer and tech called me every step of the way on my issues I had with my vehicle and explained what was to be done to rectify the issues and how much. Great price and great service, highly recommend.Services: Transmission
