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October 2021 by Devon Wolf
My 17yo dtr had a cartilage piercing done. Service was good but a bit slow as there was only one person in the store on a Sunday. The woman who did the piercing explained clearly the aftercare and have us all lollipops.
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September 2021 by Kathy Brady
Like going 2 this place you can get a nice jewelry and hair pretties at a reasonable price
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April 2021 by Renee Hess
Janette is an incredible manager. She is always kind, thoughtful and a pleasure to deal with. We always go to Icing because of Janette.
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April 2021 by Todd A Hess
Janette is amazing. Best store manager in the mall.
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December 2020 by Anthony B
Store was dirty and the staff was very rude to me when I was simply asking for help finding a gift for my daughter. Apparently it was to busy for them to help me out but they seemed able to help everyone else just fine. I walked out without making a purchase. I would NEVER go back there again.
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December 2020 by Ashlea W.
I love Icing because it's like a Claire's, but for older teens and young women in their early 20's... They have such cute phone cases, jewelry and accessories. We visited on 12/4/2020, and my friend got her ear pierced by a sweet lady who was very knowledgeable about piercings, and just overall fun & friendly to talk to! I got her name, but forgot it by the time I got home, but shout out to her for being so awesome! Icing usually runs sales, but they had a buy 3 get 3 free sale going on which was nice because I was able to snatch up some great stocking stuffers from the clearance racks, and ended up spending less than $10!
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October 2020 by Susan York
Great!
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August 2020 by Megan Loyd
They don't have a huge case for their donuts but they're constantly stalking them my son put it best It's as good as you would expect a dunkin' donuts to be... They get a couple extra life points because they have maple glazed donuts in some of the Dunkin donuts locations have done without those.
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January 2020 by Stephanie A. Federer
Claire's is going bankrupt but that didn't stop me from going in and shopping. I enjoy the idea of Claire's especially hair accessories. So I always walk through
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January 2020 by brittany harber
This Icing had the friendliest, most professional, efficient employees i have ever met. Janetter rang me up and she was quick, funny and sweet. Daysi and zoei were awesome as well and they all helped me find things in 3 for my 3 daughters. Their store was very neat and organized and they were so friendly and helpful. Their pricing can not be beat.
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August 2019 by Brenna Reinacher
During my visit, I was exchanging some items that I had purchased a couple weeks prior. I went to the counter to process my exchange and saw only one associate on the floor. She was busy piercing someone’s ears which I totally understand at that moment. After waiting 10 minutes at the counter, a long line began to form behind me of about 5 other customers. The associate doing an ear piercing then realized and went to the back of the store to the break room and asked another associate to come ring out the customers in line. The associate in the back break room refused and stated she was still on her lunch break and that we would all have to wait 5 minutes until she was finished. The associate doing the ear piercing informed me it would be about another 5 minutes until someone could come help me. After waiting some more, I noticed other customers getting out of line, putting their items back, and leaving the store. I waited about another 8 minutes at the counter and the associate was able to finish up her ear piercing and process my exchange. The associate in the back break room NEVER came out the entire time I was in the store which was approximately 35 minutes. As someone who has worked in retail for 8 years and managed retail stores, I have a full understanding of what great customer service is and it was not this! Even if you are on break, I don’t believe it is good service to let a line of your customers wait until you are done eating. This definitely cost the company a few sales and lifetime customers!
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June 2019 by Karen Taylor
I really enojy shopping in this Icing Store! Janette was really helpful, she made shopping fun!
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April 2019 by Kathryn Webster
Lots to choose from!
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February 2019 by Sheila Murphy
5 stars
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January 2019 by Meka Young
Great place for gifts for little girls