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December 2023 by Josh T
I would not recommend getting your engagement rings from there when they have to size it for you they tell you a certain day, To pick up your engagement rings and then they promise you the next day and then you call and they tell you your ring will be ready by the afternoon and never call you back and lie
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December 2023 by Betzy Casanova
We recently experienced outstanding customer service at Mirage Diamond. Sal went above and beyond to assist us, offering valuable insights and patiently helping us find the perfect piece, regardless of the many many questions I had. Their genuine enthusiasm and expertise made the entire shopping experience enjoyable, and we left feeling appreciated as a customer. The personalized attention and excellent service have earned this jewelry store my highest recommendation. When we came back the second time Nick helped us too and he was the same. Thank you so much we will always come here first.
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November 2023 by Keith Stern
Wonderful shopping experience. Karen helped me find the perfect chain to match the unique charm they had (something I’d never seen before). Nancy and Frank were wonderful as well. Highly recommend for all your jewelry needs. Helpful, friendly, and wonderful service. Before you waste your time elsewhere check them out.
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November 2023 by Rayna Ramsingh
I have been going to Frank for years . His beautiful jewelry is stunning and well crafted I have had my jewelry repaired also have had my watches redone . Frank and his wife are amazing , caring , considerate and honest people . They do an amazing job everytime . Consistency and so so very hard work ing good people with amazing customer satisfaction . I’d never go anywhere else ! Love them and this store !
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October 2023 by Phat Syner
Very helpful and quick service Nick also let us walk out with a great deal
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October 2023 by Jayanna Gonzalez
very bad quality of gold jewelry, i have 3 pieces of jewelry from this place and all 3 of them have either cracked or just fell off an broke by its self . i’ve taken them back to get fixed and they just break again! waste of money and definitely a waste of time!
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September 2023 by Anuksha Varghese
Upon inquiring about a diamond station necklace, Salman was nice enough to send me pictures of styles I would like. They had a wide range of options to choose from. Salman remained patient and professional while helping me pick out the perfect one for my taste. Seeing the necklace I chose definitely exceeded my expectations. The craftsmanship is pure class and chic. Their great customer service and commitment to excellence is evident in how they dealt with me especially being from out of state. I will surely be making future purchases from here.
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May 2023 by Kathy Richardson
My husband and I purchased a wedding band from this store and unfortunately within the first three weeks, I noticed that a stone had already fallen out. We live out of state, several hours away, so I was concerned about how my brand new ring could be fixed. I called the store and was able to speak with the store manager, Karen, and she was wonderful! She was very personable, patient, understanding and most important of all, willing to help! I was able to mail my brand new wedding band back to the store (I paid for shipping and insurance) and it was promptly repaired FREE OF CHARGE, and then Karen paid the shipping and insurance to mail it back to me. Karen even called me the day after I received my ring back to make sure that everything was to my satisfaction! I am highly satisfied with my purchase and very impressed with the customer service that was provided.
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May 2023 by Mary Kinart
I had been looking for a particular pendant and was having trouble finding the right one. I made several visits to all of the jewelry stores and kiosks in the mall; even looked online; Frank offered to search their catalog and even offered to order it at the old prices as the catalog was not current. I can honestly say the reason I chose to order through them all came down to their great customer service!!! Thanks again!
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March 2023 by K Hawkins
Went to Mirage Diamond to have the rhodium plated on my wedding ring. They did an amazing job. I was nervous leaving my wedding ring, but they took great care and returned it like new. You can trust this jewelry store.
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February 2023 by Kathleen Gallagher
We had a great experience. Great selection & excellent customer service!
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January 2023 by Deborah Barrera
They did a great job on my repair. It was done in house and in one week. Professional and polite — I am one satisfied customer!
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December 2022 by Jennifer Carter
Great customer service. Helped my husband make a great decision on purchasing a nice diamond piece of jewelry for me. Thank you Sal. You are a great asset to this business.
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November 2022 by Samantha Rodriguez
I just called to ask a simple question about a semi mount for a stone.12x10 isn’t a common mount to have in store and I live far so I thought I would call to ask if they had anything before I drove over 30 minutes.The RUDE woman gave the worst attitude.“ I can’t look for you you’ll just have to come in”They just opened an hour ago so I don’t know why she seemed so fed up to answer my question. It’s sad because I was really looking for a jeweler to purchase a gold setting for my family heirloom stone and to have it set for me.Simple kindness and good customer service could have gotten you a great client and good word of mouth. especially Wes so many other jewelry stores in the mall.
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October 2022 by Ttev Hold
Great service cleaned my jewelry while I waited for my girl to get her jewelry . Always takes care of me with good prices
