-
January 2024 by Kyle Klett
Excellent wash and friendly employees wipe her dry. Decided to join the club where you pay once a month however wash as many times as you need. Easy in and out once you have the drive thru pass. And if you are really satisfied you can leave a tip.
-
November 2023 by darrin carter (Wingedfeet)
This has been an horrible experience for me we have been here for a year and have used your car wash weekly, we cancelled because your wash has scratched the hood of my SUV so bad that I now have to have it painted to match the rest of my vehicle. I informed the manager and he told me it happens to GMC vehicles its not the carwash,..no attempt to assist me just the brush off,.....that made no sense and a poor excuse for damage to my vehicle when the blades at the was are obviously dirty!
-
October 2023 by Marceen T.
I PURCHASED A TITANIUM WASH FOR 40.00 and was told I would receive another one free as long as I came before end of month. I went today and was told that the titanium only includes the outside. The first time I went it included int and ext So I DONT UNDERSTAND!!! DID THE PACKAGE CHANGE ? OR WAS I RIPPED OFF AND LIED TO
-
October 2023 by Amanda DuBose
completely shocked at how little effort was put into a service that I paid for. Now I understand why they asked for tip at the beginning! Gunk and hair on surfaces …. Now heading home to clean myself which I apparently should have done to begin with….. highly do not recommend choosing to spend your hard earned money here! Though I will say, everyone was very nice.
-
October 2023 by Donna M.
Tried them a second time and regret it. Not only are wheels dirty, cup holders dirty but they also peeled off the gear indicator. Manager didn't care and said to take my issue to their legal department.
-
August 2023 by L A F Berry
Yes. They can clean your car. Prices are decent, and they don't take all day. Thank you. They do not offer detailing. But they can vacuum the inside very well. Thank you.
-
August 2023 by Rob P
I purchased the $40 package. I shouldn’t have to tell the employees how to do their job. They had 4-5 ppl wiping and drying the jee down and missed big things like the door jams and windows. They didn’t vacuum thoroughly in the back. I asked to clarify what comes with the package I bought and the guy with the visor immediately crossed his arms and caught an attitude. I did not receive a detailed list of what’s to be included with the package I bought. When I complained to someone they asked for a manager but the 3 of them were huddled shooting the breeze and couldn’t be bothered. I assume an assistant manager who said her top guy would wipe the entire interior down. He didn’t and just wiped the dash and said it was good to go. When I pointed out the truck area was not wiped down he reluctantly did it. I already wasted 20 extra minutes of my time directing them to give me what I paid for and my frustration growing I left. I will NEVER return and suggest others don’t either.Side note a woman in a white pick up asked why I returned and I told her. She said they do the same with her truck and she was critical of similar things missed in her truck before leaving.
-
July 2023 by Craig R.
I've been a customer for at least 5 years and service has gotten progressively worse. I signed up to be a Platinum member several years ago when the unlimited monthly program first began. At the time Platinum was the highest level at $29.99. I signed up my wife too at $29.99. Last year, they introduced a higher level at $39.99 which adds their proprietary solutions...whatever. The problem however is the quality of service, they have stop applying tire shine manually. I was told their new policy is to put it on during the wash process which makes no sense.Interior windows are streaky because they don't change clothes from wiping the dash and seats.The corporate office needs to pay attention to what customers are saying.
-
July 2023 by Jason Pomponio
Worst wash that I’ve had. Seats not vacuumed well. Windshield was not dried off, door jams not wiped and top and back were not dried off. One positive. The greeter was very nice and personable.
-
July 2023 by Jill Benik
They won't take cash, since COVID. Which if I remember correctly was because cash money transmits germs. But, cash tips are okay for their truly hard working laborers. Also bathrooms are both genders. So I being a female needed to touch a dirty toilet seat. There were ZERO paper towels and ZERO toilet paper. I lowered the seat with my shoe and used wipes I carry with me. Manager was off property, as I saw him walk back on property. He said he was on a call, but had a very distinct smell of some type of smoke.
-
June 2023 by Kourtney Coleman
I’m a very detail oriented especially with MY car. I keep it spotless for the most part and definitely inside. I purchased the membership so I could do quick cleans in between me washing it. It’s not the way to maintain my car being clean but it worked in a pinch. I was going to be washing it soon. There are only a few parking spaces to dry your car off after you come out the wash. There are no vacuums for you to use. I had to cancel because I got into an accident a week after I got the membership and they were very accommodating.
-
June 2023 by Mike Yamamoto
One of the most underwhelming cleanings I have seen. They blatantly missed many piles of dirt that I had specifically pointed out to address. I have to now go back and touch up myself as there is a line of cars waiting to get in. For $45 you would think there will be a little bit of effort put into an interior clean. Exterior was adequate compared to other conveyor style car washes although I had to prompt them for a basic tire shine that was included in the wash package... And unfortunately it was sloppily done. It appears their quality has absolutely gone down in the last few years. I hope this isn't the standard of Mister Car Wash's across Tampa as this is a pretty bad representation. You are better off going somewhere else or doing yourself.
-
June 2023 by Anthony O.
First time going and LAST! I spent $40 for an interior and exterior cleaning. This was what they called the "premium" package, so forgive me for expecting premium service. The pictures attached will say it all, but clearly the interior was not cleaned very thoroughly at all. They did a great job vacuuming the foot mats, but it appears that was about it. The exterior was done by the usual automated brushes, but you would think they would spend a minute trying to get the love bugs off the front considering this was supposed to be a premium job. I just spent 25 minutes cleaning the interior of my car after having paid for someone else to do it. Not a great feeling. Don't waste your money. The cheaper car washes do just as good, or maybe even better, job on the outside and I certainly did a better job than them on the inside. Could've saved a lot of money!
-
June 2023 by Kennedy C.
The staff is sluggish and unprofessional. I brought my vehicle in for an interior cleaning, and they didn't clean anything. The manager told me that they only do dust-downs. This location brings down the credibility of the entire brand.
-
May 2023 by Dr. Francisco Rios
I’m very disappointed I paid for the number one package and they don’t clean the rooftop I told them that it was still dirty and they said that nothing could be done because I had the racks but in front of me with racks and they did clean the rooftop. look at the photos. I’m really disappointed
