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March 2024 by Solarflare Studios
Amazing service from Kadisha. She went above and beyond to keep the lunch line moving and short. Would definitely recommend going as its very fast paced.
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June 2023 by Kendall Sweat
We used pretzelmaker for our late night snacks at our wedding and they were a HIT! I was a little skeptical about ordering online thru ez cater but Drew, the manager, was extremely helpful in ensuring the order would be perfect and delivered to the venue on time. We are so glad we went with them!
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June 2023 by Vanessa g
A guy jumps in line reaching over people to get all the free samples. The first worker saw this and looked at me but said nothing. Then he proceeds to order with his son while I’m still waiting since I was next behind another family and they let him get his stuff and pay as I’m sitting there still holding my drinks. When I address it the lady says “oh, we’ll he was standing over here”, which was a lie and then when I stated I exactly what happens she smirked and said “oh I’m sorry about that.” Completely unprofessional and didn’t really care what I had to say.
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June 2023 by Kendall Attwood
We used pretzelmaker for our late night snacks at our wedding and they were a HIT! I was a little skeptical about ordering online thru ez cater but Drew, the manager, was extremely helpful in ensuring the order would be perfect and delivered to the venue on time. We are so glad we went with them!
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October 2022 by Riley Sebetzki
Pretzels were good. Customer service wasn't. Cashier had an attitude the entire time of my purchase. I ordered a large drink. She filled the entire cup with ice all the way to the brim with ice so there would be almost no liquid. When I asked nicely for just a little bit of ice she made a rude smirk and flung the ice out of the cup. And proceeded to be rude the rest of the transaction for no reason.
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September 2022 by Kaylee Brown
Hot & Freshest pretzels around ? Family owned also! I absolutely look forward to grabbing them every time I make my way to Brandon mall! And they also have smoothies and stuffed pretzel bites!! 10/10 recommend ?
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August 2022 by Brittany
The pretzels are really good and soft. It seems a little pricey but they are tasty. This is my go to place when I want some cinnamon pretzle bites.
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October 2021 by Travis Smith
Very tasty and softest pretzels, fresh and made to order. Super friendly kind people working here! Highly recommend trying this one. Will be coming back!!
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October 2021 by B
The pretzels are really good and soft. It seems a little pricey but they are tasty. This is my go to place when I want some cinnamon pretzle bites.
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October 2021 by Mya Y.
If you are thinking about working here, absolutely stay away. This is by far one of the worst places I've ever worked, the management here is a nightmare. They put out the schedule the night before the week starts, there's been times where I didn't even know if I was working that day or not. I asked if they would put out the schedule a week before hand, and they have started putting it out maybe a few days before. The third owner said "no last minute changes" to us employees in the work group chat, as if they haven't been scheduling us last minute for weeks. (They only have three employees to schedule) I actually left, and then came back because they were understaffed and they agreed to pay me $10 an hour (which is minimum wage in the state of Florida as of September 30th, so they would have had to pay me this amount anyways), Nicole (one of the owners/managers) made a point to hold this $10 an hour wage over my head constantly. They act like they're doing a favor for their employees, when it's quite literally the minimum wage. She has made comments towards me such as "your personality is not as bubbly as (my coworker)", I find it unprofessional to make such comments towards an employee, especially when it has nothing to do with work. They treat employees unfairly, they give the ones who have been there the longest a free pass to slack off and give the newer employees most of the work load. There is no communication here, I asked my other "manager" if I could go get something to eat quickly, I was working an 11-Closing shift, my manager told me I could go, as I was leaving Nicole makes comments towards me about how her and the other manager were just about to leave. Keep in mind they don't want their employees eating during work unless they're clocked out, they expect you to work right through lunch and dinner. The back is disgusting, they keep a roach motel up on the counter where the dough is made, and when the sink in the back broke, instead of closing down they made us do dishes in the MOP SINK. Absolutely appalled. There cheapness has no measure, they charge 50¢ for water, they water down the dish soap so much that it is almost impossible to wash dishes thoroughly, they use the same rag for days at a time (this is most likely holding so much bacteria) all they do to "clean" this rag is rinse it with hot water. I've even seen them wipe down clean dishes with the rag after it's been used to clean every surface all day long. The employees here are overworked and under-payed, they've tried to get my coworker to work 6 days a week. They prioritize other employees days off and schedule but care about no one else's. They let one employee get a weekend day off every week, yet no one else gets a weekend day off unless requested two weeks ahead of time. Nicole is the worst one here because she makes rude comments towards me every time I worked with her, and it was the straw that broke the camels back. Absolutely stay away from this place.
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July 2021 by Jenah Winkler
Ooh my goodness we got a sample of the pretzels here and wow bravo. Amazing flavor best pretzels I have ever had and it was just a sample. We will be ordering from were some time. The pretzels was so buttery and warm. It smalled so nice to we all love there pretzels.
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April 2021 by TRHAS HAILU
Realy fresh that's good
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April 2021 by Chy
Pretzels are yum even though I only go there ti get samples
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February 2021 by Nat Z.
That Indian thing working there is a rude lady. First of all your charging 5 bucks for a pretzel dog the one thing you can do is be a decent person to your clients. She made rude gestures at me so I walked away. I'll be surprised if someone hasn't dragged her out from the behind the counter yet. Definitely a disgrace to her people!
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November 2019 by Katie Shannon
Best pretzels love stopping here on my trip to the mall.
