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December 2023 by T Rai
I like this credit union. I have been a member since it was Railroad. The only thing I wish they had was their own credit card department. They go thru a third-party and they are not good. Other than their are the best.
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October 2023 by Steven Brown
Do not do business with this bank, they are scandalous and do not care about their customers, my sob had a car accident and was totaled and . We have gap insurance. They sold my son another car and then turn around and reported us for a late payment while they were waiting on the gap payment. I am in the process of buying a house, and they completely just screwed me over, I am in the process of trying to get a lawyer to see if I can sue them for my loss of my home in the contract that I was signing because now I cannot buy a home with a late payment on my credit for a car note, I hope Trax Credit Union has a lot of money because I’m fixing to get it… do not do business with this credit union
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October 2023 by Brandon Boone
My credit union doesn't have a branch in Florida. It's nice to know I can visit this affiliate branch. The teller was very polite.
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April 2023 by Keri Kilgore
Love this bank! It's by far superior to Truist, Wells Fargo and Chase. Take your money here....
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January 2023 by james parady
Love this Credit Union, I have been coming here for years since it was Railroad and everyone is always super nice! Angela and Tony took especially great care of us today! Thank you again!
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April 2022 by Temeka Lewis
I had the wonderful opportunity of working with Kelly Grinnell, Assistant Branch Manager at Trax CU. She was knowledgeable and extremely helpful when processing my HELOC. The loan process was quick and convenient, taking less than two weeks to complete and Kelly kept me updated through every step of the process by email or phone. I would highly recommend Trax CU for all your financial services.
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March 2022 by Melanie Smith
Kelly was awesome! The process for debt transfer was seamless and easy!! Thank you guys so much.
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March 2022 by Robyn Haffield
Amazing customer service! Highly recommend for new customers, or for customers who wish to transfer accounts. Heather, the branch manager, has such an inviting personality, and her team is beyond complimentary to all customers. I regret ever banking anywhere else.
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March 2022 by Charmain Hamilton
This is my favorite branch! They are warm, friendly and fast. They will go out of their way to help you with whatever it is you may have a problem with at the time. The ladies behind the counter to the manager Heather, they are all awesome!!
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March 2022 by Melissa Coburn
Love coming to the Seffner location!! I have a car loan, bank acct and cc. Customer service is awesome!! Always answer all of my questions! The ladies at this branch definitely know how to treat you well!
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March 2022 by Tayleen
I have banked with RIFCU, now TraxCU, for 27 years. This is 100% because of the people. Everyone I’ve worked with through the years has gone above and beyond. They are kind, personable and responsive. I truly can’t speak highly enough enough of them. Special shout out to Ashley Awtrey, Terri Brancucci, and Ashley Shipley. Thank you ladies for all you do!!
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March 2022 by Ariel Perez
Kelly Grinell is the best. We were able to get a deal done in just a few days. Kelly was very helpful and there for me with answers to my questions. Good to know someone is there when you need them.
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March 2022 by Steve
Could not ask for a better experience. Thank you Heather. The process was quick professional and received a great rate.. No hesitation to recommend TRAX to anyone. Thanks.
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March 2022 by Rani Persaud-Singh
The associates are very friendly and knowledgeable at the king’s wayBranch Mrs.Kelly Grinnell is an asset to your company.Thank you all for your hard work⭐️
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March 2022 by TAMILA CAGLE
My name is t a m i l a Aunt I am a member of the tracks Credit Union Heather the manager is it best she Stood Beside Me I'll buy into cars it's something that was at right she made sure it was all the girls behind the desk they are terrific couldn't ask for a better place to do business I hope you all get the pleasure