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December 2023 by Sean Silva
Michael took great care of me and made me feel welcomed. Very knowledgeable and easy to talk to from the get go. Great service
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August 2023 by David Turner
I’m thankful Sylvia helped me. She was very patient and understanding.She took her time and handled my issue with grace. God bless Sylvia Ryan.
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July 2023 by Marcos Rafael Aponte Castro
Best experiencie ever.. guys, you have to keep Lorraine with you, what an amazing customer service experience.. Expedite visit, everything went smoothly.Thank you so much
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April 2023 by Chino Brooklyn
Best bank around .. been with them for 25+ years awesome customer service..Treat you like family..
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January 2023 by Leelavathi Bhimineni
This bank tellers will tell anything to sell the product. When we go back to claim those promises, they will not be fulfilled. Tellers will blame the people who already left and hand you a customer service number that will not resolve the issues.
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January 2023 by Max Sevilla
Stay away from this bank and specially from this branch. Terrible service, they don’t care about your needs, they don’t care about customers at all.
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September 2022 by walt sauers
Thank you Kim for being so helpful with all my banking needs and only being a phone call away.
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July 2022 by Greg Tatro
Love this bank. Been with them for years. Had a major hacking to my debt card. Mike was able to stop any further problems and issued me a new card. Awesome customer service at this brach always .
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April 2022 by Michelle Spesshardt
Was second guessing using this bank after difficult experiences at another branch left a bad taste in my mouth. This location is amazing! The staff was wonderful and efficient. Very attentive to my needs. I have zero issues with driving all the way from temple terrace to this location! I’d also like to thank Mike for being extremely quick and exceeding my expectations.
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March 2022 by Martin Medina
I deposited a check on a Saturday & I had nothing but trouble trying to use my money !
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January 2022 by Jay Morin
Every time I do a bill pay on line (something I have been doing with 4 other banks for over 20 years) .....I'm 60 years old..... (talking about my business account)..... it takes forever for the payment to be received by my vendor. I could have mailed a check and waited for them to manually process it. That would have been faster. It's like I'm banking in 1985 (no computer) times. The payment shows "processed".... but 10 or more days goes by and the money is still sitting in my account. I'm thinking every other bank hates them and does not want to do business with them. TD Bank must be hated by every other bank to the point where nobody will serve their processing needs. YOU GO LAST! Mail your checks people. TD Bank can not get the job done. They expecially can't handle payments over $1500.00 through bill pay. It's like trying to pass an act of Congress! Buyer Beware. Very unprofessional.
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December 2021 by Liza Fernandez
They seem short staffed but they can multitasking. Janell helped me and she was getting pulled in 3 different directions but she was on the ball. A little patience and understanding goes a long way. They also were able to get everything I needed taken care of the same day where other banks I had to make an appointment, come back, wait for the mail. Td did it 1,2,3.
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December 2021 by Kim Davis
I visited TD Brandon on Sunday to do a large wire transfer. Janell Author assisted me with this transaction. She was AWESOME! Very knowledgable, customer focused and so friendly! We are moving to Cape Coral but I would travel to Brandon anytime I need in-the-branch services just so I can work with Janell.
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August 2021 by Liza Pasco
They seem short staffed but they can multitasking. Janell helped me and she was getting pulled in 3 different directions but she was on the ball. A little patience and understanding goes a long way. They also were able to get everything I needed taken care of the same day where other banks I had to make an appointment, come back, wait for the mail. Td did it 1,2,3.
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April 2021 by Brad Hobbs
The assistant branch manager (Silvia) at this location is rude inconsiderate and TF bank does not honor promotions! Terrible service in a terrible bank! Use other platforms.
