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March 2024 by Kristen Nikole
I had a horrific experience this morning (March 2, between 0900-1030) while shopping at this store and will NEVER return. This is coming from a customer who visits weekly and always spends between $500-1,000 per visit. I had ten outfits to try on and the employee handling the fitting rooms was disgustingly rude. I was holding a Starbucks coffee and she told me I was not allowed to take it in the fitting room with me. She said I could leave it in my cart or on a half wall where it’s unattended. All the years I have shopped there, I have never been told I can’t take my coffee with me and did not want to leave a full cup where it could be messed with by some random. I asked why I couldn’t take it (there’s no visible policy stating this) and she said I could damage clothing spilling coffee on it. I told her I had no problem paying for the clothes if that happened. She then said “water only” so the clothes aren’t ruined. I again reiterated I had no issue paying for any damages if I were to cause them. She then said, “Whatever, but if you spill it, you’re mopping it up.” I told her, “Fine. I have no issue cleaning my own mess.” I was irritated but let it go and went into the fitting room with my drink and started trying my clothes on. Just then, I heard her really loudly speaking to another customer about how there’s always that one customer who wants to start something and is a huge problem. I came out of my fitting room and told her that was rude and uncalled for, and she said she knows and said it loud on purpose hoping I would hear her. She said I was a problem. I went back in the fitting room, incredibly angry, and finished trying on clothes. On the way out, Kevin, the manager, was also at the desk with “Barbara” (her tag was covered and she said that’s her name….she was short with short hair). I tried to tell him what happened but he did not care and just kept telling “Barbara” to be quiet because she kept interrupting and saying I was lying. While checking out at the front, I saw “Barbara” working at the dressing room still while Kevin was off doing his own thing. If this is acceptable customer service for TJ Maxx, I will NEVER shop at another again.
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February 2024 by Thomas Palmer
The store was cleaned and organized. I was able to find the Hello Kitty office chair my wife was looking for. The staff was friendly and the wait in the check out line was super quick. Loved it!!!!!
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February 2024 by Jack Shekinah
TJ Max will give you the brand you love! Just grabbing few things before going back home!
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February 2024 by Joe
Awesome prices
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February 2024 by A. M.
Management here is so nice! Parking and getting out of the plaza is a dozy so plan accordingly
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January 2024 by Elena Martinez
Veryyyy good experience divine
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January 2024 by Hunter Bell
Awesome deals and awesome stuff I got a really pretty purse here and it was cheap!
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January 2024 by Shiver Shop
Good deals
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December 2023 by Lianet R
There is good quality, but everything there is above $15, affordable and cute.
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November 2023 by Jamie Jackson
They've got a large variety and very diverse clothing lines. Something for me and something for my daughter. Both styles!
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November 2023 by Sarina Katriel
Store is ok. Not much for larger sizes (1x-) cashier Meaghan should not be working front end with customers. Very rude and unacceptable
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October 2023 by Desperately Seeking
The store is big, clean, with plenty of items to choose from. I love shopping here for my work outfits.
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August 2023 by Michelle B.
Lately, I haven't had enjoyable experiences at TJ Maxx, meaning I don't usually find options I am willing to purchase. Today, I found a few items to purchase. I needed assistance with one, and that was rendered quickly. Once, I got in line. It moved very quickly, and I waited less than 5 minutes, and checkout was a breeze, although she tried much too hard to get me to sign up for a TJX card.
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July 2023 by Nicole Darland
You can go into this place not needing anything and leave with a whole buggy full. I love this store.
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July 2023 by Nel El
Dirty store. I went there to the restroom while shopping. That was horrible, really terrible dirty, photos are provided. Smells very bad, floor wet and full with dirty napkins. Soap is empty. For the item, the stock of items is lower than other TJMaxx in different areas. Also, it is too small compared to other TJ Maxx stores. Bad experience.
