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April 2024 by Woman Of God
Great selection and great sales half after you make a purchase. Customer service was good.
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January 2024 by Andrew Sprankle
This was my first experience with Torrid, and they were outstanding with their customer service. I'm very appreciative of their help of finding a perfect holiday gift for my wife.
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December 2023 by Bess Fren
Was able to return online purchases here with no hassle. Sales person was friendl. Great atmosphere, cool trendy clothes for plus size women.
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November 2023 by Sharon Smith-Florence
Super staff & super sales. We loved working with Brandi!!
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September 2023 by Connie Kubiak
Staff was helpful, styles are up to date, store is welcoming!
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September 2023 by Annette Girouard
Kaitlyn was AMAZING! Her customer service was phenomenal with both of my interactions with her. Torrid should take notice to how exceptional she is to their store at the Brandon Mall.
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August 2023 by DeBreanna Petithomme
I'm having a Battle with breast cancer. And I had a double Masectomy I just went through my phase two of surgery And I'm nice and healed up but I wanted a new bra. I went in and these beautiful young ladies were so helpful. To find me a cute, comfortable bra. And I am very grateful I'm going to go back so I can get their names and edit this review. But thank you guys so much for having bras for women who are dealing with breast cancer.
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July 2023 by Ceil Lamarco
The staff makes your shopping experience pleasurable. Clothes are a better quality ?
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April 2023 by Hannah Wilson
I’ve been to plenty of torrid stores before and occasionally if you go to the Brandon one here at the mall. I’ve always been greeted with a kind hello, if I needed help just ask, and of course they would occasionally come around and asked if I was doing good and if I needed a dressing room. Today I did not get any of the greetings instead I got attitude from the women’s that are working there. They were very unkind and unfriendly, and looked at me with so much attitude as if I did something wrong to them. I was just there to buy a few things and leave. These two women stuck behind my back as if I couldn’t even hear what they were saying when I was in the dressing room. Saying all sorts of unkind things about me, which I did not appreciate. Why gossip about someone you don’t even know. I even overheard them speaking about a mother and her child. Which was the most awful thing I’ve heard, how people discipline there kids are none of their business. Shame on all of them.
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April 2023 by Valdina Wilson
I’ve been to plenty of torrid stores before and occasionally if you go to the Brandon one here at the mall. I’ve always been greeted with a kind hello, if I needed help just ask, and of course they would occasionally come around and asked if I was doing good and if I needed a dressing room. Today I did not get any of the greetings instead I got attitude from the women’s that are working there. They were very unkind and unfriendly, and looked at me with so much attitude as if I did something wrong to them. I was just there to buy a few things and leave. These two women stuck behind my back as if I couldn’t even hear what they were saying when I was in the dressing room. Saying all sorts of unkind things about me, which I did not appreciate. Why gossip about someone you don’t even know. I even overheard them speaking about a mother and her child. Which was the most awful thing I’ve heard, how people discipline there kids are none of their business. Shame on all of them.
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March 2023 by Sue Mordoh
Went to the Brandon store and was NOT disappointed. Kaitlyn and Stephanie were so friendly and helpful. I actually ended up with 4 dresses and I NEVER buy dresses. They also helped me apply for a credit card, which saved me a ton of money. Also having another item shipped to me as they didn't have my size in store. This is a great store for plus size/curvy gals who want to look fabulous. Highly recommend.
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March 2023 by Sue
Went to the Brandon store and was NOT disappointed. Kaitlyn and Stephanie were so friendly and helpful. I actually ended up with 4 dresses and I NEVER buy dresses. They also helped me apply for a credit card, which saved me a ton of money. Also having another item shipped to me as they didn't have my size in store. This is a great store for plus size/curvy gals who want to look fabulous. Highly recommend.
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February 2023 by Isabel Pagan
Very People friendly..awesome and helpful..will return!!
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November 2022 by Emericka Telemacque
Needed an all black outfit for a party and Torrid had exactly what I was looking for plus the staff was really helpful.
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September 2022 by Huckleberry Winn
they did a wonderful job of helping my friend find clothes that fit her correctly. so thank you pink ladies :)
