Ulta Beauty is a large US retailer offering a wide range of beauty products from over 500 brands, including high-end and exclusive lines. Customers can choose from over 25,000 products, including vegan, clean ingredient, and cruelty-free options. The store's Conscious Beauty selection prioritizes sustainability and community impact. In addition to shopping, customers can book appointments at The Salon at Ulta Beauty for hair, skin, makeup, and brow services, or simply walk in if stylists are available. Many customers have praised the skilled and friendly stylists, particularly Madison and Samantha C., who have created amazing looks for them. However, some have noted inconsistent staff service, with certain interactions feeling unprofessional, especially when managers addressed staff duties in front of customers. Despite these issues, overall, Ulta Beauty offers a diverse selection of products and services, with varying levels of customer service, and many customers express appreciation for the helpfulness and knowledge of the staff, like Ariel, who provided a refreshing shopping experience.
Dawn is absolutely THE BEST hair dresser!! She rescued my postpartum mommy hair mess! I am so excited to feel me again!!
July 2025
Ordered some saltair products even though they wrapped it in plastic my shower gel still leaked out. Whoever packages the products they need to make sure the lids are secure before sending it in the mail 😥😭
July 2025
Of course, a girl in a makeup store is like a child in a candy store😃. Love Ultra. The staff are always so cheerful and helpful.
