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August 2024 by Val Frazier
Brandon was outstanding and professional
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July 2024 by Liam Ellison
Customer service was the best that I’ve experienced
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July 2024 by Skyler Williams
DO NOT DO BUSINESS HERE. The headache this store has cause by simply switching from a personal to business account, is insane. They lied about my charges the day of the switch and now, over a month later, I’m being charged $400 for a device that I already paid a $50 restocking fee for. Icing on the cake, NOONE CAN FIND THE ALREADY RETURNED DEVICE.
Bad business, these people are desperate for commission.
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July 2024 by sabrina brewer
Garrett was awesome
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July 2024 by Mary Southwell
Angel was amazing. He was so professional and kind and patient with us. Kudos to him n
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June 2024 by Thomas Jensen
I spoke with Angel and he provided exceptional service make this man a manager give him a raise ! Best Verizon experience I’ve had to date
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June 2024 by Kim Zimmer
Angel took the time to setup my phone and watch. Very patient and extremely helpful!
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June 2024 by James Rondeau
Garrett, Angel and Brandon work great as a team together. Positive upbeat attitudes. The stay on the problem until it is solved. Best Verison customer service I have ever experienced in 20 Plus years.
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June 2024 by Sinless Puppy
I had to upgrade my phone and there were a lot of issues to work out. Angel and Garrett made my experience an absolute breeze and were extremely professional and helpful. They answered all of my meticulous questions and were so patient and personable. Thank you guys!!!
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June 2024 by Karla Carrasquillo
Garret and Angel were really helpful. They helped me get my mom a Mother’s Day gift they had a great customer service.
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April 2024 by José Antonio García Ochoa
On April 4, incompetence, lies and bullying reached the limit in this store, it turns out that they offered me a telephone plan of 75 dollars and when I put it on automatic payment it would be 65 all of this taking me a phone without charges or costs on their own until Everything was fine there but it turns out that they told me that the phone insurance was included in the plan, the hotspot service was also told the same thing and the next day I had to return to transfer the data and files from the old phone to the new one and they couldn't and They took advantage and offered me the smart watch that was on sale free of charge, included in the same plan and I only had to pay the taxes for the watch, it was also a lie, in addition to the fact that without my permission they gave me home insurance that I didn't need... When I called Verizon to set up my automatic payment, the assistant found out that my next bill was going to be more than 170 dollars when it was supposedly 65 plus tax charges, he oriented me and told me to go and file a claim and when I was the manager I didn't show up because supposedly I wasn't among the workers. In short, they treated me poorly and I think that because of so many lies for wanting to sell, I deserve compensation with other people's money, it's not a game.
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April 2024 by Peter Steitz
I was there to replace cracked screen protector on my wife's phone. Jay suggested that perhaps I would want to upgrade my Galaxy 10. After looking at the options, I upgraded to a new phone and new plan. I was very happy with their attention to detail and friendliness, my new plan and the new phone.
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April 2024 by Patricia Abshire
Garrett was wonderful!!
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April 2024 by virus X viral
Jay, even though he was new acted as if he was working there for years. He got me an amazing iPhone 15 pro (blue), also he explained everything I needed to know concerning plans, and promotions. Hands down best store and great experience, concerning this is my 1st time joining the Verizon family
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March 2024 by Sandra Bockelmann
Jay and Adrian were incredible. Professional, kind, in tune to the customer’s needs. Made several calls to management on our behalf to help my daughter and I solve a problem. We will be coming back to see these young men.
