-
November 2022 by Manny A.
Worse publix for subs. I'm a big fan of Publix and I often shop at my local Publix. Managers need to better with the subs line never in my life waited 40mins for a sun. And the manager sitting there with no clue as well. Get together Publix or hire better staff.
-
October 2022 by Yuri F.
I came in tonight with hopes of getting my fiancé chicken tenders for dinner and left with nothing. I had grabbed myself a basket and put some bogos in it before heading towards the hot food section. Noticeably, there was a long sub line perpendicular and I waited in front of the hot food for 15 minutes without being acknowledged. I am disappointed because I made eye contact with multiple workers that did not bother saying a word to me. I also witnessed a woman there for pick up and she shouted inquiring about her online order and the man never looked up and said "it wasn't ready". In that moment I realized shopping would not be a pleasure and I am now at chik fil a getting my tenders where they have excellent customer service.
-
February 2022 by Chris H.
Love coming to Publix for my subs and limited teas and they always have bogos don't forget $5 sushi on Wednesdays lol your welcome
-
June 2021 by Kayla S.
It was so busy, so I say this knowing that. There was two cashiers checking me out because I think one was training. But the one training her was so rough with my stuff and I was buying reusable bags for my groceries and I wasn't watching what she was doing but I just know I look back and a piece of plastic flew towards my face. It was so painful but thankfully did not hit my eye. Not sure if I should final a formal complaint but their definitely needs to be a change in the way they take the tags off of the reusable bags.
-
March 2021 by Brittany M.
Always great service, the only reason it's not 5 stars is because the meat department is never at the service counter maybe it's just bad timing but it's the 3rd time this has happened that I've been going to a different Publix because of it. Other than that great store
-
April 2020 by Angela H.
My $300 purchase at the Hood Road store in Palm Beach Gardens was split in 2 transactions. The credit card machine didn't work so they called a brown haired overweight short woman from management (don't know her name) and she refused to look at my cc screen but kept grabbing my credit card and contaminating it with her ungloved hands. So we stood there for a while holding up the line due to her refusal to help with the credit card machine. She was extremely rude and told me to go to another register instead of offering to see what the cc machine was saying in Spanish. I speak English not Spanish. I asked for a higher store manager and this woman rolled her eyes and said she doesn't need to this. An assistant manager gentlemen came and kindly talked me through the transactions. Despite this other manager holding up the line, putting everyone at risk due to her attitude, she stormed off stating "I don't need to put my life on the line for this". This is what we have come to refer to as a "coronavirus attitude" mostly on the part of management that has not been educated and trained on how to provide customer service during a pandemic. Employees like her should be furloughed or let go. They don't want to be at work, behave as if they are forced to be at their jobs and feel the need to announce that they are only coming to work to put themselves at risk and do you a favor. Customers are being put at great risk when managers are not doing their job to manage and assist with legitimate issues. With so many people out of jobs, you are better served by keeping the people who want to work, of which there are many. It makes for a safer environment. This kind of unprofessional and antagonistic behavior on the part of management sets a very poor example for the rest of your employees. It's absolutely shameful that these kind of employees think they are doing the customer some kind of favor by being at work when there are millions of unemployment claims and others who can respectfully and professionally do their job.
-
October 2019 by Nate T.
So cleannnnn in here! Their produce looks like the garden of eden! I love it! Ordered one of their legendary subs here as well and it was perfect!
-
June 2018 by Karena R.
I have to say I've never experienced a bad Publix. So with that being said, if you've encountered one Publix then you this review will not be short of having a good experience. Because of the weekend and graduations, the store was a bit busy. Food & service was top-notch as I've always experienced in Publix stores.
-
May 2018 by Kenneth B.
This is the third or fourth Publix I have reviewed. It is the one on the Causeway between SR301 and Providence Rd. I'm not sure if it is the largest one in the Brandon area still, though it was when I first moved here. To be honest other than the size it is very similar the the other Publix markets. You can always count on the fruits and vegetables being appealing and fresh, the deli counter being pristine and well stocked (I go there mostly for the Boar's Head products), and the rest of the store being just as pristine and well organized. The are the only chain that I know of that carries Home Run Inn frozen pizzas. The secret is these frozen pizzas taste better than any delivered pizza I have had in Florida, and I have tried a lot of them. They are expensive at about $8 each, but every month or two Publix runs a buy one get one free promotion and we stock up. The shelves are constantly being restocked, so you usually won't find big empty spots where there are suppose to be sale items. But, they seem to have it down so that they can restock the shelves without blocking the aisles which is something other groceries have not quite gotten a handle on yet. If you are a bit odd like me, and really enjoy drinking plain seltzer, this is the place to buy the Syfo brand, which is the best I have ever tried (highly carbonated). The checkout is very efficient, never having the kinds of long lines you will find at Walmart. Everyone from the stock people, to the counter people, to the checkout workers always have a smile on their face and a kind word and offer of help.
-
March 2018 by Courtney W.
I love Publix! This is my local Publix and I pop in here several times a week to pick up random things or grab a Pub sub. They have decent BOGOs here and they put them right up front to grab your attention, I'm a s***** for a good BOGO. I have no complaints about their selections or brands. I feel like Publix gets new products before other stores, just check out the yogurt/dairy aisle and you'll see what I mean. I also love Publix brand products, I normally buy Publix brand over name brand. My only complaint is the deli area. I have definitely waited half an hour to order a sub because they only had 1-2 people working. I now order online for pickup to avoid the line, that's a nice feature! I was very sick once with the flu and they were out of my favorite chicken noodle soup. The woman at the deli was busy but she made me a priority and went back to get more soup, it's the little things. Customer service here is amazing, they just need more staff behind the deli and behind the customer service area where they process lotto tickets and Western Union.