Pickett's Ace Hardware is a family business known for its very friendly and helpful staff. Customers consistently report excellent experiences, often driving past other stores to shop there. The store has just about anything you can think of and carries most everything people are looking for, from rods and fittings to large mailboxes and Big Green Egg grills.
The staff is highlighted for going above and beyond. Employees are described as smart, awesome, and expert, providing great customer service. They are able to help with difficult problems, answer all questions, and offer suggestions and advice. Staff members assist in finding parts, cross-referencing numbers, and helping customers choose the right products. They carry items to the register and to cars, help with loading, and handle transactions including signing customers up for the Ace Rewards program, which includes benefits like free setup and delivery.
Due to this exceptional service, the store has become a go-to place for many, with customers planning on shopping there more and more and definitely returning. The experience is consistently praised as wonderful and excellent, with many preferring to support this local business over larger big-box stores.
Very helpful and knowledgeable staff. Everything you need in a hardware store and then some. Great deals throughout the store. Try the kangaroo jerky!
September 2026
I've been into the store several times over the last few years. Since I've lived in the area every single time it was a pleasure to do business with these folks. Thanks for the great service. It's hard to find nowadays.
September 2026
Great staff. Very personable and they had exactly what we needed and we were in and out quickly. Just what you want from a hardware store
