Banks in Brooksville, FL

“Very courteous employees. As usual on the 3rd of the month it was very busy... I would like to thank the 2 gentleman who helped me out front when I fell. They helped pick me up . I bruised my knees. Got a boo boo lol on the left one. But I'm a survivor...”

“Consistently exceeds expectations. Been a customer for many years. Tyler in particular provides superior customer service. We refer all our friends family and colleagues”

“We recently switched banks and have had nothing but positive experiences with Capital City Bank so far. Mandana was extremely helpful with setting up our accounts and making sure we had access to online banking prior to leaving her office. She was very responsive and knowledgeable & I would highly recommend reaching out to her for your banking needs.”

“Kim ,Susan and the staff at this branch are GREAT!! We have been banking here for years they will always help you with your questions or issues especially when it came to the transition to Huntington bank which the staff at this branch has made it go smooth for us !! I would recommend to anyone that wants that one on one hometown banking experience to open an account here !!”

“This branch is great. The people who work here are some of the best. My father passed away and I had to go to the bank. I did not know what I needed or what to do. The staff here helped me with everything, and treated me great. They even told me that they loved my dad as a customer. They made me feel great in a very hard time in my life. I wish I could give them more then 5 stars.”

“I met with Mr Korte who reviewed my assets and help set me up with a couple of great options. The very first advisor I've come across that didn't try to push me into products I didn't want.”

“I love my bank but I wasn't too impressed with service I received 😕 and I never want to experience it again. I can't let a negative apple turn the fruit bowl into bad vibes. I worked in banking for the President of the bank thru college and also I worked in Bloomingdale's. When I graduated college, I worked at Chase Manhattan Bank in NY for the offices. I have plenty of experience in offices and know customer service because of my age. I have lived in Brooksville since 1992. I raised 5 kids and volunteered for sports, schools and church events. I also owned several businesses in my lifetime. From my personal experience, I know you handle one thing at a time. You never multi task 2 customers at a time because that is unprofessional to say the very least! That is how things very fumbled and screwed up. It is fixed now but that is what happened to me and my fiance when a banking associate that doesn't smile acted in an unprofessional manner! When I came back another day at the drive-thru, I had my letter in hand and let the teller know to keep the customer happy with service with a smile. Noted with the sarcasm, that negative Nelly came to the drive-thru asking what my problem was with the same frown 🙁 on her face. Again I said I do not want the same problem I did when you screwed up the bank account we just opened up. She said I fixed that. I said yes, but it never should have happened!!!! She said I was busy working on someone else's account and then you walked in and I took you and helped you. I said but you didn't have to! Another associate could have! Another huff and puff! Turned away mad 😠! Some people do not like to be called out! But I do not like to be mistreated. Especially where I bank and I am trying to get my fiance to bank and open all his banking there. He is a huge asset to them. He has excellent credit. He has everything paid off and makes a lot of money! They should pay attention to how they treat their customers. I have a house that is worth almost $700,000. That's not even properly appraised! I am just a simple Walmart & Dollar Tree shopper!!! I am kind to everyone kind to me!!!!!”

“Needed to get a new Debit card and set it up. I also asked if possible to order less than 200 checks. FYI you can order 20 at time!!! I ordered the small quantity needed. She handled everything efficiently, professionally, quickly, all with a smile. When I walked in the bank there were 3 people doing business.

The young lady was walking to her office; stopped, asked if I needed help and immediately took me in.”

“We opened a business account with Kyle. He and the rest of the BOA staff are extremely welcoming and professional! Kyle was able to answer all of our questions and alleviate concerns.”