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“Takes a bit of time, they're busy, but the techs are friendly and quick at their work. We had a bit of a snag on a $25 coupon, their scanner wouldn't read it and they can't enter it directly. One tech noted the manager rarely accepts coupons anyhow. He offered $20 coupon or $15. He also noted they are a franchise, and only the corporate stores accept the coupons. So that seems like a business aspect they could get straightened out.”
“Very impressed with the service and I’ve never been asked about flushing or replacing my coolant but it was time and I got a good price and appreciated the heads up. Clean quick and professional staff. Always do my oil changes here ?”
“They helped fix my car last minute. Their price was reasonable and they did not try to sell me things that I didn't ask for. I will refer them to my family and friends.”
“My experiences with Walmart Auto Care Centers in the past have been poor. Although I have never had an issue with the work performed, the customer service I have received at Walmart Auto has been bad. Usually, really bad. However, this has not been the case at the Brooksville Florida Broad Street location. In fact, (and because of this) I drive way out of the way and past another Walmart Auto location just to use the Broad Street location.
Lisa, who works the customer service desk in the mornings is amazing. She has always been more than helpful and extremely professional. I have not experienced this kind of service at other Walmart Auto locations. Lisa has helped me over the phone twice and in person several times now. The techs at this location are also helpful, work quickly and are friendly.
I have learned that key is to either walk in first thing in the morning or set an appointment when they open. Otherwise, they might behind and you may be there a bit longer than expected. Regardless of that, it's the service at this location that makes the difference. Thank you, Lisa, for always taking such good care of me. You really do understand what good customer service is and it shows with every interaction you have had with me and others I have observed you helping.”
“Took longer than expected expected to install 4 new tires with an appointment and purchased my tires from them. Also wanted an oil change however they did not have my oil filter in stock. SMH”
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“Topline was referred to me and I'm so happy I went there. Got an oil change a 4 new tires yesterday. They are very knowledegable,
fair & honest. And true to their word for how long all this would take. I will be going to them from now on. Highly recommend!”