Firestone Complete Auto Care, located in Cape Coral, FL, has been serving the community since 1926. This one-stop shop offers a range of services including tire sales, oil changes, brake inspections, and engine repairs for all vehicle makes and models. Customers appreciate the quality of service and the expertise of the staff, particularly mentioning individuals who excel in communication and customer care. However, some reviews highlight areas needing improvement. On busy days, such as Sundays, the store struggles with staffing, resulting in long wait times and insufficient seating in the waiting area. Customers have reported waits exceeding two and a half hours for scheduled services, which can be frustrating. Additionally, there are concerns regarding communication at checkout, with some customers feeling rushed and not receiving thorough explanations or documentation for the services performed. Despite these challenges, the overall sentiment is positive, with many recommending Firestone Complete Auto Care for its reliable and affordable auto care tailored to individual needs. Those interested in quality vehicle maintenance can schedule an appointment online or visit the store to experience the services firsthand.
They do great work, but when you make an appointment, be prepared to wait well beyond your appointment time, well over an hour
March 2025
Would have given a 10 if you had more than 1 service writer on a Sunday. the place is always packed and everyone is entitled to a meal break. But there should NEVER just be 1 Writer in a store of this volume!!!!est people
