This Walgreens location at Hancock & Santa Barbara offers a wide range of services, including prescription refills, health and beauty products, and photo printing. The pharmacy staff is highly praised for their helpfulness and quick service, especially in handling insurance procedures and ensuring medications are delivered promptly. Customers appreciate the friendly and patient associates, with one reviewer noting the staff’s willingness to go above and beyond to assist, even during busy times. The store staff in various departments, such as sales associates and cashiers, are often described as friendly, helpful, and welcoming. Despite challenges like being short-staffed and balancing counter and drive-thru duties, employees are seen as doing their best and maintaining a positive attitude. Customers also enjoy the welcoming atmosphere, highlighted by staff members who take extra steps to assist, like finding hard-to-locate items. Overall, this Walgreens location is valued for its caring staff and quality service.
Terrible customer service, staff need additional training. Came for prints, I think I’ll just stick with CVS next time.
March 2025
New to the area, picked this pharmacy because its the closest to my address. I rather drive the extra 10 minutes to CVS. Doctor sent over my prescription over a week ago and they never filled it. You call and they don’t answer the phones, EVER! Horrible service.
February 2025
I don't recommend this Walgreens. The pharmacy took an hour to acknowledge, the parking lot is always in a bad condition and the store does not look good. Find a better store to go to.
