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“Customer Service is great, great location, clean facility, prices are the best I think. Truthfully I think they are the best place to rent a storage unit all together...”
“I had trouble getting into the Storage Facility and Brian helped get my code information. He always very helpful and finds the answers to any issues. Thank You Brian”
“Paul made what could have been a stressful errand genuinely pleasant. I came in not knowing what size unit I needed, and he made the whole experience easy from start to finish. He was knowledgeable and thorough, and took the time to physically show me the available options rather than just describing them, no pressure, no rush. You can tell he actually wants to help, not just check a box. This is exactly the kind of service you hope for but don't always get, and it's the reason I'm leaving this review. If you visit, ask for Paul!”
“This iStorage location is the cleanest and best managed self-storage facility I have ever used, OUTSTANDING SERVICE HERE THANK YOU ANDY D. YOU ARE THE MAN SIR!
Over the past 40 years have lived in more than 15 states across the country due to military and employer assignments.
ANDY D., the first ever, actually took the time to help me with my move and the strategy I should consider when selecting the size and type of unit to rent.
ANDY D. took the time to escort me to the unit, made sure the unit was clean prior to move in and explained the features of all the different pad locks available for purchase.
I'm requesting that iStorage/NSA IMMEDIATLEY recognize ANDY D. he is kind, courteous, and really does care about the customers.
I have rented units here at this same location for more than five years due to all the hurricanes and out of all the mangers ANDY D. is the only manager that consistently provides SUPERIOR customer support.
All of the previous managers have complained about their salary and wages at this iStorage before, that they cannot afford to work at this location and pay their bills. then these people stop showing up, dont answer the phone and finally just quit. ANDY D. has never complained!
Please consider keeping ANDY D. employed that is if you want true performance from a good manger, which means this person deserves a significant raise/pay increase.
I'm telling you iStorage/NSA if you want OUTSTANDING employees to stay around, who give 200% every day, who are on time, and who actually answer the phone (unlike previous mgr.s here) who consistently perform then you must step up just like ANDY D. does EVERY DAY!
Thank you iStorage, Im counting on you guys to now do the right thing!
Vr
K”
“Everyone was Awesome, they dealt with my moving around with from unit to unit with ease. When I moved out, Crystal was so professional and east to talk too..
That being said my next storage need will come here Thanks again everyone.”
“Affordable rates and fees, the soda machine is 50 cents still. Everyone who works here is really helpful and Tony gave me a consultation that probably boat my boat a few more years of life . Have bug spray after dusk, don't accidentally park on Safe Coves dock if you are coming in overnight because they are not accommodating or understanding.”
“Lee Ellen was a wonderful person to speak with! She was very very helpful and informative about my account.In my opinion she is a great asset to SoreEase and how she represents the company!??!”
“Went to rent a van yesterday. The staff were 1st and foremost so pleasant. She made us laugh and very outgoing. They were very knowledgeable. It was almost like you were talking to a neighbor... We were in and out in minutes.... So get to know that there's still good people out there!”
“I have been renting storage for about a year now and have had a very positive experience with this company. My unit remains dry and clean and the staff is very friendly.”
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“We store our boat here. Just started a few months ago.
The marina is rebuilding after s devastating blow by Milton but you can see daily progress.
The staff is great.. Splish, Splash, Crash, and the rest of the dock guys are super helpful.
We're looking forward to watching them get back to full operation and be even better than they were before the storms.”