Quest Diagnostics offers a range of lab testing services, including COVID-19 antibody tests by appointment, blood and urine tests, drug screenings, and specialized pediatric and wellness testing. The location inside Walmart Supercenter Casselberry provides convenient access, with easy online scheduling and appointment reminders that streamline the process. Patients appreciate how simple and quick the appointment system is, with many reporting that waiting times are minimal and procedures are straightforward and painless, thanks to skilled staff. The staff, especially phlebotomists, are described as courteous, polite, and attentive to patient comfort, ensuring even those with needle anxiety feel relaxed. Communication about delays is clear, giving patients options to wait or visit another site. Some suggestions for improvement include adding outdoor seating for waiting seniors, as seating inside can be limited. Overall, patients find Quest Diagnostics easy and pleasant to deal with, praising the professionalism and kindness of the staff, as well as the convenience of location and efficient check-in process.
My appt was for 9:30 am. I arrived at 9:20, signed in and was taken back within 5 minutes. I was in and out by 9:30. The phlebotomist was friendly & accurate. I have been going to this location for years and it has always been a good experience.
April 2026
This location is the best one. I have been coming here for years. The staff is always nice and welcoming, and I’ve never had any issues. The last time I went, Keandra was amazing and very patient with me. Thank you for everything.
