Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics Winter Park offers various lab testing services, including COVID-19 antibody testing by appointment, with face coverings required at all locations. The site is located near Winter Park Hospital on Glenwood and is accessible via appointment or walk-in visits, though appointments are recommended to reduce wait times. The staff is generally professional and friendly, with many customers noting quick and smooth experiences, especially when they have scheduled appointments. Patients appreciate staff members who are thorough, attentive, and make efforts to ensure comfort during blood draws, often describing the process as pain-free and efficient. However, some issues have been reported. There have been instances where appointment scheduling and check-in systems caused confusion, such as screens denying confirmed appointments or conflicting information about wait times. Walk-in patients sometimes experienced long waits, and on certain days, the office had to turn away walk-ins when capacity was reached. There was also a complaint about staff not following the established rules, leading to perceived unfair treatment. Additionally, the lab faced minor supply shortages, like Coban tape, which can be important for some patients on blood thinners. Overall, Quest Diagnostics Winter Park is a convenient and professional location for lab tests, especially when appointments are scheduled in advance. Staff generally provide good service, but some communication and system issues have caused frustration among visitors.

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1. Winter Park, Florida