“Customer service like this doesn’t exist in most businesses, and especially big-box mattress stores. I knew nothing about mattresses and dreaded shopping. Mr. Richard quickly boiled down the choices without overwhelming me. Then he asked me a few questions about my preferences and sleep style; I answered briefly. He then said “I think you’ll like this one.” I climbed on and immediately loved it. For comparison he suggested I try other styles. Nothing compared to the first one. I asked how he could possibly point me to the best mattress after asking a few questions. He said, “Twenty years of mattress experience.” I was also shocked that the mattress was priced at less than half what I expected to pay. This is possible because he gets deals from the manufacturers and sells floor models. (He recommends trying the mattress rather than going by reviews, because people have differing tastes.) You probably won’t get a lifetime warranty, but you have 100 days to decide if you like the mattress, and if not, you get store credit for one of the many other models he offers. The price included TAXES and DELIVERY, which was anytime I wanted, including that evening. Richard delivered it and set it up himself. He was quick, courteous and friendly. Living Spaces shows that an experienced person can make shopping easy. I found my mattress online (where you can’t try them) for more than $1,000 more. I am not in any way connected to this business or Richard himself. I just dive into my bed at night comfortable and thrilled with my purchase.”
“From the time I entered the store in Casselberry and began a conversation with Celeste to the on-time delivery of my couch, this has been a very pleasant experience.”
“Fantastic experience! They gave us the BEST price (including shipping out of state) on a mattress from Biscayne Bedding that is just like the one we fell in love with on a Disney cruise. Everyone here was super friendly and extremely helpful both on the phone and in person. The salesperson was very knowledgeable and straightforward without being at all pushy. Would definitely recommend.”