This Verizon store in Casselberry provides an exceptional in-person wireless experience. Customers report having great and excellent experiences, describing the service as simply amazing. The wireless sales consultants are noted as very kind, careful, and patient, with exceptional customer service. They diligently take care of all requests and help every step of the way, making the process a breeze. Staff are very informative, breaking down bills to find the best options and promotions. They successfully resolve problems and assist to the fullest of their capabilities, fulfilling every question. Customers get help upgrading phones and plans, shop for accessories, and receive the latest promotions. The experience is stellar, with many customers stating they are very happy and will definitely return.
Wonderful service and knowledge of product. We switched from AT&T after 25 years with them. Our rep Maria was fantastic. She sold the deal with her charm and knowledge.
December 2025
Nick was incredibly helpful in helping me switch carriers and upgrading my phone. The man didn’t skip a beat. I’m paying $50 less per month on my bill by switching and I got a new phone WITHOUT a trade in. This location is the truth. I’m glad I read reviews before choosing a store. Give Nick a raise.
December 2025
I went in for a replacement phone after mine was stolen while I was in FL on vacation. Luis was very welcoming and helpful. Amazing employee, awesome service.
