Truist, formerly known as BB&T, provides reliable banking services with a focus on customer satisfaction. The business has been praised for its helpful staff, such as Catherine and Alisa, who have assisted clients with various banking needs, including resolving issues related to hacking. However, some customers have expressed concerns about the reliability of the ATM services. Overall, Truist aims to maintain the health and safety of its clients and staff by temporarily adjusting branch operations, including drive-thru services and enhanced sanitization measures.
Thank goodness for Catherine our banker. We were hacked and all was fixed! I’ve been with TRUIST (BBT) for 23 years and always great service.
July 2023
Me and my family have been working with this bank branch for around 6 years and we are very happy and satisfied for all the services and the human collaboration we have. Alisa and Nick are wonderful and very helpful. Highly recommend!
November 2022
Really wish the ATM was more reliable it seems to be out of order an exorbitant amount of time!!! Besides that great bank and people at this branch.
