Crown Acura is a trusted Acura dealer serving Clearwater, FL, known for providing a positive and stress-free car-buying experience. The dealership offers a wide range of Acura models to meet different needs, with a team dedicated to excellent customer service. Customers often praise the staff for their kindness, patience, and professionalism. Salespeople like JD and Chris Duncanson are highly recommended for their honesty, thoroughness, and helpfulness, making the process smooth and enjoyable. JD, in particular, is noted for listening carefully to customer needs and explaining features clearly, turning what can be a stressful experience into a pleasant one. Richard Morris is appreciated for his reliability and help during the vehicle purchase, ensuring everything is done right. The service department also receives positive comments for prompt and attentive care, with staff like assistant service manager John Shaw providing immediate and effective solutions. However, some issues were mentioned, such as delays in receiving a second key for a vehicle and limited responses from the finance team. Overall, Crown Acura is known for its friendly staff, quality service, and commitment to customer satisfaction, making it a dealership customers trust and recommend.
The whole crew were very professional?efficient everyone was. Very nice, made it a pleasant experiance
August 2026
Chris Duncanson is a pleasure to work with. This was my sixth Acura I have bought and Chris was the ultimate professional. Knowledgeable but not pressuring Highly recommend Chris
August 2026
Tony is a true professional! We have purchased two cars from him. The process was easy and transparent every step of the way!
