Express Custom Trailers receives consistent praise for its quality, service, and customer care. The staff is described as great, patient, helpful, friendly, super accommodating, and thorough from start to finish. They build custom trailers exactly as envisioned and are helpful with questions. Customers report being thoroughly impressed by the whole operation. The trailers are noted for their quality and being well-built, remaining structurally sound for years. The service is highlighted as worth an upfront price difference, with staff treating all customers exceptionally, whether they are buying new, used, or just parts. The business provides attentive service, sometimes fixing minor issues without extra charge, leading customers to call it their "forever trailer" dealer. Multiple reviewers highly recommend Express Custom Trailers for both the final product and the entire process.
From start to finish the entire staff at Express were great! This was my first trailer that required a lot of customization both inside and out, which I was a bit worried about. Not only did they build my custom trailer exactly the way I envisioned it, but everyone was so patient and helpful when I had questions or concerns.... read full comment
June 2025
Bought used Express trailer with damaged safety chain. Went in to buy replacement and was treated like i just bought a new trailer from them. The quality and service is worth the upfront price difference. Thoroughly impressed by their whole operation. Thank you!
May 2025
Brought trailer in for new tires. Came without an appointment. No problem, staff was friendly and super accommodating. They even fixed a few minor issues without charging me extra. This place provides the product and service that we used to hear about back in “the good old days”. Buy from here and this will be forever... read full comment
