Truist is committed to maintaining the safety of clients and staff by temporarily adjusting branch services, including drive-thru teller options, appointment-only visits, and selective closures. Some branches without drive-thru lanes remain open with enhanced sanitization. Customers have praised the staff for their friendly and helpful attitude. Art Layliev is recognized for being very helpful, knowledgeable, and going above and beyond to assist clients, earning high recommendations. Alison Elkin also received positive feedback for her professional and courteous service, solving problems with creativity and kindness. Overall, Truist offers dedicated customer service with staff who are eager to help and ensure a positive experience.
Been banking with them for personal & business since they were Suntrust, always have a great experience at this branch. The employees are all fantastic, friendly, professional and helpful.
December 2025
Alison is the best, so on top of the game. If she ever leaves I will close my account. Give that girl a raise! Or at least a Christmas bonus.
September 2025
Lost my mortgage interest statement and went in, tail between my legs. Art Layliev got me fixed up in 20 minutes. Great service!
