FiCare Federal Credit Union

Credit Unions
Hours: FiCare Federal Credit Union, established in 1960 and member-owned, primarily serves healthcare professionals in Florida with a focus on providing complete financial services, competitive rates, and personal care. The credit union is known for its friendly and respectful staff, with many members praising specific employees for their exceptional service. Truman, for example, is recognized for his amazing customer service, treating customers with respect and dignity. Nicole from the Gainesville branch is highly praised for her quick responses and effective assistance with loans and refinancing, making the experience smooth and efficient. Rosalee is commended for her compassionate and patient advice, helping members avoid major mistakes and offering clear solutions even at the end of the day. Andy’s efforts in helping members get back on track after difficult times are appreciated, reflecting the credit union’s supportive approach. Christian Maples is also noted for his prompt and thorough responses to members’ questions throughout the loan process. Overall, FiCare is appreciated for its outstanding courteous service, with staff members demonstrating care and professionalism. While some members experienced issues with the customer service or loan department, the positive interactions and dedicated staff make FiCare a trusted financial partner, especially for healthcare professionals seeking personalized financial care.

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