Ross Dress for Less offers the best brands and latest fashions for family and home at 20% to 60% off department store prices. The store has a great selection of clothes and numerous different styles in all sizes and colors, with beautiful items and great prices. Staff is often described as friendly, with specific praise for management. However, the checkout process is frequently criticized as ridiculously long, with long lines and not enough people at the registers, which can seem unprofessional. Despite this, many customers find it a go-to store for clothes, decorations, and toys.